Business ProfileforMy Handyman of Dover Portsmouth Rochester

My handy man of Dover has given me many quotes; 3 of which were before starting the job. 1st they asked for a picture in return for a phone quote. 2nd was upon arrival, (verbal)which was a range. 3rd the lead contractor Eric, called the office and had them give me an outrageous number on a tablet. Eric: “but it won’t be nearly that much.” 4th quote before accounting for what I provided.(phone call.) 5th (email.) They will no longer be doing the most expensive and demanding part of the job as they deemed unnecessary, but they continue to quote as they are at the outrageous price. “Eric confirmed.” They poured a pail of leveling compound on the warped floor instead of cutting out and replacing the subfloor. They are not accounting for the changes in labor, materials, or the materials that I’ve already provided and installed myself at my cost. They did not provide me with labor rates, a detailed breakdown, or a payment schedule; However now that my kitchen is torn apart they expect me to pay total labor and materials daily. They told me the first payment is high because they used multiple people for demo. In my opinion they are asking for 2/3 of what I believe the total job cost should be for just the first day and while torn apart. I have attempted to open communication in emails to the sales rep, CJ. He told me there was nearly $300 in materials but was unable to tell me what those were. I know it’s only leveling compound(cheap) He tried to tell me he had Eric ask me for $500 by credit card(untrue) 6th quote, “$3400 should cover labor.” $4900 is to much for not replacing old subflooring. The business is being unethical, unreasonable and has now canceled work for tomorrow unless I pay them that high cost and continue to pay daily. I feel that I am being scammed. I would like to pay half down and the remainder upon completion; I’m asking them to treat me fairly and complete the job; however they are untrustworthy and I need help. Thank you BBB. Regards, ******* ****