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ComplaintsforCollege HUNKS Hauling Junk & Moving
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Complaint Details
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Initial Complaint
02/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
College Hunks Moving and Hauling in Derry, NH moved us on 2/9/22. We moved 1/2 mile within Derry, NH. Our dining room table was severely damaged during the move. This table was given to my wife by her mother and it is a treasured family heirloom. We informed College Hunks that we were filing a claim to have the table repaired and refinished. They denied our request because their policy is to reimburse for incidental damage at the rate of $1.00 per pound of whatever item was damaged. We told them that wouldn't cover the cost of the repair, but they stuck to the $1.00 per pound policy. We appealed to the College Hunks corporate office in Tampa, FL and all they did was refer us back to the office in Derry. We're not looking to get rich. We only want a fair settlement that will allow us to repair and refinish our dining room table. I am uploading a copy of the letter that I sent to the College Hunks corporate office.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.