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Business Profile

Travel Insurance

Travelex Insurance Services, Inc.

Headquarters

About

About This Business

Travelex Insurance provides travel insurance services, including coverage for trip cancellations, emergency medical expenses, and baggage protection. The company assists clients with policy customization and 24/7 emergency support during travel.

BBB Accredited Since: 7/1/1999

Years in Business: 29

Products and Services

This company offers trip cancellation or interruption, travel, medical expense and evacuation insurance coverage. They provide travel assistance services to travel suppliers; such as, tour operators, cruise lines and travel agencies.

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
6/23/1999
Business Started:
11/1/1996
Business Incorporated:
11/27/1996
Type of Entity:
Corporation
Business Management:
Marcy Steinspring, Administration, Compliance & Risk Manager
Sally Dunlap, Senior Vice President of Risk & Compliance
Julie Vigliaturo, Director of Administration

Additional Contact Information

Customer Contacts
Marcy Steinspring, Administration, Compliance & Risk Manager
Sally Dunlap, Senior Vice President of Risk & Compliance
Julie Vigliaturo, Director of Administration
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Travel Insurance, Travel Services

Latest Reviews

  • Margaret G

    "We had two simple problems on our recent cruise, for which we paid Travelex $1521 for an Advantage policy. 1) My husband left his carry-on bag in the taxi on the way to the airport, and the driver was not able to return with it in time to make our flight." ... Read full review

  • Salahuddin K

    "I purchased the Travelex Ultimate Plan expecting peace of mind, but my experience filing a trip interruption claim was prolonged, confusing, and far more burdensome than it should have been. Much of my difficulty stemmed from a disconnect between modern digital travel documentation and Travelex’s documentation requirements." ... Read full review

  • Alejandro R

    "I am deeply disappointed with my experience with (Travelex) Zurich American Insurance Company regarding a travel insurance claim (Policy No: UZ55477). Despite providing comprehensive documentation and appealing their initial decision, the company denied my claim based on a rigid interpretation of their policy terms, specifically citing a pre-existing condition clause." ... Read full review

View all Reviews

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