Business ProfileforExspurt Plumbing, Inc.

Date of service: 04/03/2023 The layout of the first proposal listed an item within the service agreement, before the total cost, that wasn't installed. Naturally, that item should have been removed from the bill. However it was not. I was given the invoice with the previous total. When I asked to have the item removed because I didn't have that installed, I was told that the total had been only labor and material costs. I asked for an itemized bill and instead was given a revised bill still not explaining what I had paid for. It was an astronomical amount for the "simple job" that it was quoted to be. It looked as though he had charged at least $*** an hour but I can't be sure because I never received an itemized bill. Eventually I got a parts list but no cost details. The original proposal looked as though it fell within the typical scope of other similar work in our neighborhood which made me feel comfortable moving forward. The laborer stands firm at his "discounted" price (still incredibly high) stating that he lowered the cost to the "actual labor and actual materials used". ************** ***** * ******* *********** ***** ********