Customer ReviewsforOmaha Steaks

The Ohama steaks store 140 in Westminster Colorado do not honor the sale prices they send you in their emails causing a total waste of their customers time and gas. My wife and I have purchased hundreds of dollars in this store in the past few years but after today's total waste of time trip over there on 4/15/27where a very rude store employee refused to honor their sale price sent to me via email. Needless to say we have officially made our last purchase in their store ever because they refuse to honor their commitment. May i suggest If you ever get a flyer or email that before you waste your time driving over there you call and make sure they understand the offer and will actually honor it for what it is and even at that theirs no guarantee they will honor it but at least you'll know they understand their offer. I called their customer service to complain and the lady on the phone said she would enter my complaint and that someone would hopefully contact me but I doubt it she didn't even take down any of my info. I wouldn't have even left 1 star but no stars isn't an option

Thank you for your feedback. We apologize for any misunderstanding regarding our offer and the experience you encountered in our retail store. Your feedback was escalated to our retail division who should be reaching out to you. Please contact us [email protected]. Thank you.

I reached out to Omaha Steaks via email and per their website, they would respond in 24-hours. It’s been over a week and absolutely no response. We bought their frozen chicken breasts and found the order to be rubbery. Inedible and very disappointing. I’ve been a loyal customer for years, now, given their utter lack of response I’ll shop elsewhere. Do better! Very disappointing.

Thank you for your feedback. I sincerely apologize you have not received a response. With the information provided, we have not received any email correspondence from this address. Please contact us directly [email protected] so we can assist you right away. We stand by our 100% Guarantee and look forward to assisting you. Thank you.

These are not worth the money paid by my sister and father. They bought our family Steaks, Chops, chicken and burgers along with all of the sides to go with them. The meat is mediocre, I can get better at Walmart!! The sides are bland, how can you ruin sweet potatoes?? The apple dumpling/tarts were good but not great. Do Not make the mistake of ordering the chocolate cake!! It was supposed be a nice birthday gift but it was dry and the frosting chocolate flavored grease covered with mini dark chocolate chips. I know I may be extra critical because I've been a caterer-baker for 38 years. If you buy the $100 offer divide it by the pounds you actually get. It's a lot to pay for burgers and chicken and a couple steaks. It's not aged beef like a high end restaurant. Order from a nice farm or ranch, they all have great package deals and you know exactly where your meat came from.

Thank you for your feedback. We are very disappointed to hear you were not happy with your gift. We stand by our 100% Guarantee, and would love for you to give us another chance. Please contact us at [email protected] for further assistance. Thank you.

Worst thing I ever bought false pictures. Looked nothing like steaks. No taste

Thank you for your feedback. We are sorry to hear you were not satisfied with your purchase. We do have a 100% Guarantee and would be happy to honor it for you. Please contact us at [email protected] for further assistance. Thank you.

We ordered filets & steak burgers from Omaha steaks, paid 151.56. Filets had Gristle in them not very good flavor. Hamburgers were dry & not good flavor. Not quality that we were expecting goo for 151.56. Sub part meat & not quality that we have received last year as a gift.

Thank you for your feedback. We are very sorry to hear about your experience, this is not at all indicative of the quality we strive to deliver to our customers. Omaha Steaks products are backed by our 100% Guarantee and we would be happy to honor it for you. Please contact us at [email protected] for further assistance. Thank you.

The burgers are abviousely scraps, which most ground beef is. But these are coarse and flavorless. And i find the same in the lasgna. The chicken cordon blue is also bland and should have different cheese.

Thank you for your feedback. We are disappointed to hear you were not satisfied with your purchase. We stand by our 100% Guarantee and would be happy to honor it for you. Please contact us at [email protected] for further assistance. Thank you.

I ordered $250 of products. Gave detailed delivery instructions. They were ignored. I’m unable to go down steps nor pick up and carry items up the stairs. They left two white coolers on the ground away from the stairs. zIwas emailed a confirmation of my instructions and to call if they weren’t placed where I asked. I called they refunded my money. But couldn’t arrange to pick up the spoiled food. I had to pay to remove the two containers. I will never order from Omaha Steaks again. I will never recommend them. I always use KC Sstraks why i didn’t this time is my regret. KC Steaks always deliver my gifts and my family loved their products.

Thank you for your review. We are very disappointed to hear about your experience and the wasted food. This is not at all the experience we strive to provide. We would love for you to give us another try, and we would be happy to work with the carrier to relay your delivery instructions. Typically, if you receive deliveries often, UPS will know your preferences so we apologize that didn't happen. Please contact us [email protected] if you place another order, and we would be happy to assist. Thank you.

We ordered a pot roast from Omaha Steaks. The description and picture looked good. When we served it, I never saw so much fat and gristle in a piece of meat . Every time you pulled away the fat there was more fat. Obviously it looked nothing like the picture … except that the pic and the meat was brown. Only similarity. It is the trash now, on its way to the dump. Waste on money on our part

Thank you for your review. We are sorry to hear you were not satisfied with the Pot Roast. At Omaha Steaks, we stand by our 100% Guarantee and would be happy to honor it for you. Please contact us for further assistance at [email protected]. Thank you and we look forward to hearing from you.

Filet Mignon steaks silver skin was not removed on the steaks I received. This uneatable membrane is commonly removed from the tender lion prior to cutting into streaks.

Thank you for your feedback. We are very disappointed to hear about your experience, and would be happy to honor our 100% Satisfaction Guarantee for you. Please contact us at [email protected] for further assistance. Thank you.

We have been buyiing omaha steaks for a long time. Yesterday we had bacon wrapped filet mignon and it was the toughest piece of meat we have ever had Very disappointed for the first time

Thank you for your feedback. We are disappointed to hear about your experience; this is not at all indicative of the typical quality of our Filet Mignon. We stand by our 100% Satisfaction Guarantee and would be happy to honor it for you. With the information provided, we do not show any Bacon Wrapped Filet Mignon being shipped to you or purchased at our retail store. Please contact us at [email protected] with your order information so we can further assist you. Thank you.