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Find a Location

WoodmenLife has 29 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWoodmenLife

    Insurance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1960

    Years in Business: 133

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    WoodmenLife provides sales of insurance products including whole life, universal life, cancer, disability, accident, hospital supplements, long term care, dental and critical illness. They also offer Medicare supplements, annuities, mutual funds and individual IRAs.

    Business Details

    This is a multi-location business.

    Find a Location

    WoodmenLife has 29 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1700 Farnam St, Omaha, NE 68102-2022
      BBB File Opened:
      12/1/1936
      Years in Business:
      133
      Business Started:
      6/6/1890
      Business Incorporated:
      3/4/1891
      Accredited Since:
      10/1/1960
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Woodmen of the World Life Insurance Society
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 12:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Lynne Barr, Director of Core Operations Compliance and Customer Support
      • Mr. Patrick L. Dees, President/CEO
      Contact Information

      Principal

      • Mr. Patrick L. Dees, President/CEO

      Customer Contact

      • Ms. Lynne Barr, Director of Core Operations Compliance and Customer Support
      • Mr. Patrick L. Dees, President/CEO
      • Ms. Kerry Heinrich, Director of Marketing & Communications
      • Mr. Barb Miller, Communications Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      In 2023 my family borrowed against my life insurance policy, using it as a loan which we would pay back with interest. We have been making monthly payments as agreed. In February I received a 1099R reporting the loan as taxable income after I had filed our taxes. Upon reaching out to my agent we discovered my life insurance, which we had updated in 2020, had been placed in a Modified Endowment Contract. Neither my agent nor my family knew this had happened, nor that we would have to count my loan as income. My agent has been working tirelessly to figure this out but continues to get conflicting information from the home office. This additional tax that I will have to pay (even though we have made consistent monthly payments) will cause significant hardship for my family. Had we known that we would have to pay taxes ($6,000) plus pay back the "loan" with interest we NEVER would have done so. My agent and I had lengthy discussions before taking out the loan and I was always assured this would not be counted as income as long as I paid it back monthly. I need some help and don't know what else to do.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      mitchell . S

      1 star

      02/07/2024

      years ago it was a good company , but after many years my whole life policy was changed to flex life . it has now run out of money and in a few months i will have no coverage . this was done with out my consent and it is just an under handed way to skim all the money out of the policy instead of paying the benifit that was promised . my policy was sold to me in 1977 and presented as a way to prepare for retirement . the woodmen execs. will have a good retirement , i have nothing. woodmen insurance is just a run of the mill ins. company now , i would not recommend to anyone . I have 3 other policies on my family that i will cancel and try to get what little cash value is left . they have adopted a very dishonest method of doing bussiness.

      WoodmenLife Response

      02/15/2024

      We would like to discuss your concerns with you. Please give call our Customer Service Team at 402-225-3108, or if you choose, you can submit your concerns in writing and mail to: WoodmenLife 1700 Farnam Street Omaha, NE 68102 Thank you.

      Local BBB

      BBB of Midwest Plains

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