Business ProfileforAmericInn By Wyndham Omaha

I stayed the night at Americinn in Omaha, NE on 6/14/23 and checked out 6/15/23. The room was filthy. It hadn't been vacuumed in quite sometime. Nothing was plugged in. When we did plug stuff in, it didn't work. There were part missing from the toilet and it wouldn't flush. The breakfast consisted of what looked like their left overs from the day before. There were no plates and no bowls. On the morning of 6/15/23, I was showering and the soap dish fell off the wall. I went down ASAP to visit with the front desk. The attendant said he would have the manager coming in, call me. We didn't receive that call. Upon check out, the manager was there. I let her know that the soap fell off the wall. She looked at me and asked "how did it fall off?" I told her and assured her I didn't know. There was no concern for my safety or my 1 year Olds safety. The manager was argumentive about how fell. When the other person began telling her all the other things wrong, she became even more argumentative instead of making it right. These owners need to make things right with us. Especially since they had the nerve to charge us $189 to stay in their health and safety risk of a hotel.