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About

About This Business

For over 25 years we've been providing sales and service to the Omaha / Council Bluffs metro area and Dubuque, Iowa.

BBB Accredited Since: 2/1/1990

Years in Business: 37

Products and Services

This company sells and services furnaces, air conditioning units and water heaters for residences, small commercial businesses and new construction. They offer geothermal HVAC, as well as electrical installation and repairs, plumbing remodeling and repairs and major appliance repairs. In addition, they offer Peace of Mind repair service contracts, home warranty repair, replacement plans, and security systems.

Business Details

BBB File Opened:
6/1/1989
Business Started:
9/14/1988
Business Started Locally:
4/1/1989
Date of New Ownership:
7/28/2003
Business Incorporated:
7/28/2003
Type of Entity:
Corporation
Business Management:
Jeff Churchill, Vice President
Number of Employees:
100

Additional Contact Information

Principal Contacts
Jeff Churchill, Vice President
Customer Contacts
Jeff Churchill, Vice President
Alicia Smith, Customer Care Lead
Alice Swartz, Marketing Coordinator
Dave Koch, Sales Manager
Additional Phone Numbers
Other Phone: (402) 437-1720
Other Phone: (402) 597-2182
Other Phone: (402) 435-4357
Other Phone: (402) 597-2168
Other Phone: (402) 597-2187
Other Phone: (563) 556-5577
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • Treasa S.

    "This company REMOVEDme $69 for the Diagnostic fee because we had the repair done and was over charged and now the Manager REMOVEDwill not return my phone call nor reimburse my money. Also you get different price quotes when you call this company." ... Read full review

  • Angie W

    "Service One has had multiple issues with upgrading their billing system, so I'm told. I requested a service call in March 2025 and found out my service had been cancelled as my bill was delinquent for several months." ... Read full review

  • Kale M

    "AC Unit Replacement - 8 Aug 2025 - The people I interacted with from Service One (technicians, sales reps, and installers) are great individuals. I have written other reviews talking about my interactions - knowledgeable, respectful, professional, and kept me informed each stage of the process - from assessing my existing unit to replacement options to installation." ... Read full review

View all Reviews

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