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Find a Location

Washington National Insurance has 1 locations, listed below.

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    Business ProfileforWashington National Insurance

    Insurance Services Office

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    P.O. Box 81556, Lincoln, NE 68501
    BBB File Opened:
    6/29/2016
    Contact Information

    Principal

    • Ms. Martha Palmeri, Associate General Counsel

    Customer Contact

    • David Hancock, Customer Service Specialist
    • Ms. Martha Palmeri, Associate General Counsel

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2024

    Complaint Type:
    Billing Issues
    Status:
    Unresolved
    My sister and I inherited a WN annuity from our mother who died in Jan 2023. Our mother made annual withdrawals from that annuity for several years before her death. Those withdrawals cleared the annuity of most of the taxable interest income that accumulated over the years. When WN prepared the 1099R they failed to recognize those withdrawals. So the 1099R which they issued overstated my taxable income and that of my sister by over ten thousand dollars. I notified in writing the third party administrator in Nashville TN and also the home office in Lincoln NE. Meanwhile our tax returns are due in about a month. We're waiting for a corrected 1099R
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian A

    1 star

    01/10/2024

    My Regional and District Managers are great people. They worked so hard to get me ready for success, and were available when I had any questions or concerns. However, it stops there. I was not informed of paying for my own hotel (which my last company paid for me), driving 100+ miles per day with no compensation (my last company also paid for this), and of the two mandatory meetings each day. It was sold to me as my “own business”, but then I had to start my day when they wanted, and end my day when they wanted. I was let go after missing one such meeting because a “State Manager” with short-man syndrome was there. It was after 10 o’clock at night. My place is at home with my family making more money, in an easier manner than this. The arrogance of the company and upper “management” and the culture it breeds is super unhealthy. They were not even man/woman enough to call me and see why I missed a meeting. They’d rather be cowards and take it out on the Regional and District managers. It was a great learning opportunity. Take everything you do and find something new to progress yourself. There’s a reason the company has less than 2 Stars for its rating. Be advised, and be intelligent before you commit.

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