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Business Profile

Tree Services

Hughes Tree Service
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • LEDENE P

    Date: 07/23/2025

    7/23/25 They came on to my property with large tree trimming trucks with buckets to cut down a tree for a customer in the next yard. I asked them to leave and use the customers yard to work from. The supervisor refused to leave. He said the customer specifically told them to use my yard and he went up in his bucket and continued cutting with a tree saw. I had to call the police to get them to leave and then I saw that they were working from the customers yard where they should have been. Very disrespectful of others property. The supervisor set a bad example for his crew as well.

    Hughes Tree Service

    Date: 07/25/2025

    We apologize for using your field for access. We were under the impression the homeowner had received permission from you to use the property.

  • Amy L

    Date: 10/23/2024

    I have used Terry Hughes Tree Service to trim 2 large pine trees. They had fair pricing and the crew cleaned up nicely before leaving. A tree limb did fall within a few days of them trimming the tree and they promptly sent a truck out to clean it up. It was a couple of years before limbs fell again in a big windstorm.

  • John M

    Date: 09/03/2024

    Here's the timeline of our experience.
    July 2nd - We accepted a reasonable tree trimming proposal which put us on their work schedule. The timeline depended on OPPD dropping our line.
    July 31st - Wind storm. I requested a quote for removing the tree.
    August 28th - Received email stating the work will start on August 30th for the initial trimming proposal. Never received a quote for removal.
    August 29th - Rep came out to quote the tree removal. The quote was comparatively much more expensive for removal plus the representative told us the original trimming quote was now void and the new trimming quote is now triple the original. This work was supposed to start the next day. We denied any work proposal.
    It was poor communication that we were left in the dark about getting a quote for tree removal. The bait and switch on the trimming price reeked of opportunistic exploitation.

    Hughes Tree Service

    Date: 09/04/2024

    Due to the July 31 storm, this project change considerably in both scope and complexity. Mr. M******* was given a new proposal for the work required. Mr. M******* cancelled his service, and is free to hire a different contractor.

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