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Business Profile

Furniture Stores

Amish Furniture of Nebraska

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Complaints

This profile includes complaints for Amish Furniture of Nebraska's headquarters and its corporate-owned locations. To view all corporate locations, see

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Amish Furniture of Nebraska has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/04/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased furniture from Amish Furniture a few years ago. There were many problems receiving the furniture including the delivery after waiting significantly longer than we were promised. In doing so, the drivers damaged my car parked in the driveway beyond repair. The owner requested we use her vehicle to keep her insurance costs down while we word in the insurance payment and a new car purchase. In December, a button came off the furniture and I requested that they pay for it. Within the last 2 weeks, the button finally arrived. Despite a recorded voice mail saying that they would pay for the repair, the owner, ****, refused to do so. We paid for the repair because the repair person also said Amish Furniture was not going to pay for the repair. I have called the furniture store several times within the last week, and the 3 times I was transferred to the owner's cell phone, and I was hung up on, "disconnected," and left a voice mail requesting a return call. I have not received a return call. I also have sent email this past week, and have received no reply. Most recently, I called the store and left a message with ****** (who originally left the message committing to being responsible for the repair) for ****. There has been no response.

    • Initial Complaint

      Date:03/09/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      see Attached document

      Business Response

      Date: 04/11/2023

      We have tried to make arrangements to repair Jane's recliner for several months but she refuses to let our repairman Roger into her home to complete the repair. We have all of the parts.

      Sincerely,

      Lisa ******, Owner

      PH: ************

    Amish Furniture of Nebraska is NOT a BBB Accredited Business.

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