ComplaintsforEZ Money
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company is saying that I have a loan from 2013 from when I worked at ******* Mind you this is 10 years ago. I did apply for a loan with this company and would never have applied for a loan. They have my social and my bank account information that I no longer use. They have been calling my friends, and family members. The debti collection agency they are using is ******* ******** ********* Their number is *********** They keep threating to take me to small claims court if I do not pay a loan that I never took out.Initial Complaint
02/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company is stating I did business with them and say I defaulted on a loan. I have never did business with them and never transfered any money. I believe they are trying to scam meInitial Complaint
12/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Dated 11/15/23 to present, I have been receiving automated phone calls from a number that is telling me to contact ***** ******** regarding a outstanding loan. I called and a gentleman answered the phone and stated that I had an outstanding loan from "EZ Money" in the amount of $1,265.00. The first thing that was off was they originally called me from a ************ number (which is my area code) and then they told me to contact them at the first number I mentioned. Than the second thing was when they told me about the loan I notified them I have never heard of that company before and with a quick google search there are no "EZ Money" loan places remotely close to me. After I let him know this he hung up on me. Tried calling back they answer then I say my name and they will hang up again. DO NOT LET SOMEONE SCAM YOU LIKE THIS PLACE IS TRYING TO DO!Initial Complaint
03/28/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
March 13, 2023 at 10:32am and March 14, 2023 at 1:54pm and March 17, 2023 at 8:06am I received the following message from ***** ********: GILBRIANNA ******, This is Carol ****** from the Mediation Department. It is imperative that you contact my office at ************ I called and spoke with someone other than Carol ****** on March 14, 2023 and was told about a debt from 2016 using my social from EZ Money. This company says they’ve reached out in 2019 and sent the invoice to my ****** address. I’ve told them since 2019 to send the invoice and stop contacting me. They never have, they’re lying about sending anything. The company threatened that their client would move forward with a lawsuit and I responded letting them know that is what they will have to do without me receiving an invoice. Having my social is not enough evidence for me to pay anything because my social was all over the internet. I don’t want this company harassing my next address. I am on the national do not call list. I also have a police report.
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Contact Information
Business hours
Today,10:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
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TTuesday | 10:00 AM - 6:00 PM |
WWednesday | 10:00 AM - 6:00 PM |
ThThursday | 10:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 10:00 AM - 3:00 PM |
Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.