Business ProfileforDIY Garage

I was provided a written estimate of $506.83 to replace the Oil Pressure Switch, Intake Manifold Gasket and a Multi-Purpose Sensor including $276 in labor (to include R&I Intake Manidolds). Per owners suggestion, I dropped the car off the evening of 1/16/24 for repairs to be completed the next day. On the third call to the shop on 1/17 the owner answered and shocked me with a bill for $1,220.52 vs the contracted $506.83. He broke a fuel rail that was in operating condition with no issues when I dropped the car off, and he was passing the cost of that repair onto me. There was no advance concern or warning expressed by the owner that this part was at risk of being broken while completing the authorized repairs, and he proceeded with those repairs without my authorization. I understand it was necessary to replace the fuel rail at that time to make the vehicle operable, but I do not agree that I should be liable for the additional additional costs associated with that repair. When I arrived at the shop to pick up the car, the owner did not seem to care that he broke the part and simply stated “it happens” and insisted that I was responsible for the cost of the replacement. I felt I had no choice but to pay the additional $711.89 to get the car back, but still questioned the validity and fairness of charging the customer for a working part broken by the mechanic in the course of completing the authorized work. After researching online and talking with two trusted mechanics for their opinion whether I should have been charged for the new fuel rail, I was told it was his responsibility for the cost. "He breaks it, he pays for it." I then talked with the shop owner a day later to explain what I had found out, and he insisted I was responsible for the additional cost and refused to reduce the total price of $1,220.52. I am requesting a refund of $711.89 for the unauthorized work caused by breaking the fuel rail in the course of completing the authorized work.