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Business Profile

Medical Consultants

Limitless Male

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Consultants.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2024

    Type:Product Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent an email to **** at the Fargo Limitless male location that I was canceling my monthly subscription to *** treatment, he replied Yes *** I will get that canceled for you, so you will get a call from our corporate office just asking you about your experience with us.Then I received a call from ******* from corporate office asking why I'm leaving I told him I found a better option, ******* also told me that they have a 30day cancelation notice but they would wave that I said okay thanks and hung up the phone, Then a few days later they charged my Credit Card $249.00, below is a copy of ****** response Hi ****,Very sorry about that I can assure that is canceled now and I submitted for a full refund back to card. Once again very sorry about that Limitless Male MedicalERIC ******* JR.Patient Experience Manager So then a few days later after they found out I went to the competition below is ****** response Good Evening **** I gave you a call here a few minutes ago, I did submit for a refund for your *** Subscription, that request was denied because we did not get your request to cancel your subscription with a 30-day notice. I submitted your request to cancel 08/28/2024 and your bill processed on 09/04/2024. If you do have any further questions, please feel free to reach out to me. So at this point, I feel they owe me my $249.00 or the supplies the $249.00 pays for I haven't received any supplies for the $249.00 I was charged nothing Limitless Male MedicalERIC ******* JR.Patient Experience Manager ************
  • Initial Complaint

    Date:08/11/2023

    Type:Service or Repair Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband goes here, and he is 45 years old, and he never needed these drugs, and after going here he got aggressive, and wanted *** 6 times a week, and acted like a teenager that is just reaching puberty. It ruined are 19 years of marriage, and broke are family up.

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