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Business Profile

Management Consultant

Bullet Central

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Management Consultant.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Yogesh M

    Date: 06/10/2025

    I recently had a frustrating and disappointing experience with Bullet Central regarding a malfunctioning ********** ******** The trigger had locked up and wasnt functioning correctly despite being used lightly and maintained as well as I could. I reached out to Bullet Central support and was in touch with ***** * . I provided detailed information, photos, and even a video to illustrate the problem. His response? Clean it. You are not cleaning it well. I disassembled everything to parts and assembled. Still not working. Response you do not know how to assemble so I will have to charge you. 2A companies are usually more customer centric than normal companies. This one is terrible. I asked if I could send the unit in for evaluation and was told I couldbut that any repairs would not be covered under warranty. I was shocked. No acknowledgment of possible manufacturer defect, no ownership of customer support responsibilityjust a flat response that Id be charged regardless.The entire interaction felt dismissive and transactional. For a premium product sold by a company that markets itself as a leader in precision shooting, the lack of accountability and empathy was troubling. ****** tone and unwillingness to assist meaningfully made the experience even more frustrating.If youre considering buying or servicing ********** trigger through Bullet Central, think twice. If anything goes wrong, dont expect much. I had very well priced ****** bullets over $1200 in the cart. Was checking with them why a coupon was not working before ordering. Thanks to this experience that business is going to someone else. TL;DR: Poor warranty service from Bullet Central for BixNAndy ******** Technician was dismissive and unhelpful. Would not recommend the company and because of the company being sole distributor the trigger which otherwise is amazing.

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