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Find a Location

Dave's Plumbing Repair has 1 locations, listed below.

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    Business ProfileforDave's Plumbing Repair

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    65 Hollyfield Ln, Youngsville, NC 27596
    BBB File Opened:
    4/3/2023
    Business Management
    • Management m, Owner
    Contact Information

    Principal

    • Management m, Owner

    Customer Contact

    • Management m, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Daves plumbing routed the kitchen sink discharge into the main sewer line by cutting the discharge line from the laundry room. The laundry line was cut and left open in the ground. On laundry day, water came pouring out of the ground and filled the yard. I called them immediately but Daves refused to come out to even look at their work. I personally dug up the area and found this issue in the picture. I also found the piece he cut out. After sending pictures the technician admitted to cutting the line. **************** has not been responsive or helpful at all. I have lost a tenant and the other is paying to do laundry at the laundromat. Daves hardly responds and isnt prioritizing this at all. I should not be put on the back burner.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Melissa C

    1 star

    11/14/2023

    ****'s came out to install a new water heater. Once they were done, I went up in the attic with the guy to see the results and noticed my water drain pan was the same ***** one I had before. When I spoke up about it, he proceeded to tell me he could get me a new one for $200 more. I was like absolutely not. It was thru my home warranty people and to me if I'm getting a new water heater, then that's what I should get. They tried to say the water pan wasn't a 'part' of the hot water heater...actually it is! It's a component of the hot water heater and if the water heater is in the attic, to be up to code, you must have a water pan beneath it. SO after I spoke with the owner, he told me to send him pictures and then next thing I know they schedule to come out and install the pan. However, the guy that came to install it was super rude to my mother stating he was 'there out of the kindness of his heart.' This is laughable because you are actually here because it's your job and you were told to. Unfortunately my mom was the one that let them in and I was at work...got home and saw they installed a plastic pan! The pan I had before was an aluminum and that's what I should have had this replaced with. But no they chose a plastic pan knowing it's the cheapest and won't last long before I have to replace it again. I will NEVER let this plumbing company step foot in my house again and he's lucky I wasn't home the day he came! I'm still contemplating whether I'm going to take this to civil court or even write fox news about it. If this plumbing company was professional they would have given me the proper pan, but they are shady and trying to be vindictive by giving me a cheap plastic one. You will reap what you sow!

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