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Business Profile

Collections Agencies

DataMax Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 22 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Datamax. I do not have a contract with Datamax. They did not provide me with the original contract as I requested.

    Business Response

    Date: 12/12/2024

    We will reach out to ******************** for an itemized statement and signatures to validate the debt.  We will forward the response to the email provided.  

  • Initial Complaint

    Date:11/16/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with CBHBC CORP, LLC, I do not have a contract with data max, and they did not provide me with the original contract as I requested. Its effecting my credit.

    Business Response

    Date: 11/23/2024

    We will reach out to *********************** for an itemized statement and forward this to the consumer once we receive it from our client.  

  • Initial Complaint

    Date:09/09/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently reviewed my credit report and discovered several inaccuracies. I want to inform you that I am a victim of identity theft. As a result, I have filed a report with the local police department. Below are the unauthorized negative items listed on my report:-------------------------Datamax Corp Opened8/1/2020 Ac:xxxxx5894 HigherCredit:$723.00

    Business Response

    Date: 09/12/2024

    We have reached out to *********************** with the supplied documents.  Once we have receive a response to them, we will forward this information to you.  

  • Initial Complaint

    Date:08/15/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with City of Concord utility systems. I do not have a contract with Datamax Corp. They did not provide me with the original contract as i requested.

    Business Response

    Date: 08/23/2024

    We will reach out to the City of Concord Utilities for an itemized statement and contract with signatures to validate the debt.  We will forward the information to ****************** at the supplied address.  

  • Initial Complaint

    Date:06/22/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It says I got a loan in June of 2020 but there is no way I would have tried to get a loan. I think somebody got my social security number and committed fraud. I don't know how to find out. I want to know where the loan came from.

    Business Response

    Date: 06/24/2024

    We will reach out to *************** EMS for an itemized statement and signatures to validate the debt.  When we receive the information from our client, we will then forward the information to ********************.  

  • Initial Complaint

    Date:11/13/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ******* **************. I do not have a contract with DataMax Corporation, they have not provided me with the original contract as requested.

    Business Response

    Date: 11/20/2023

    ***** ******* has an account in our office with ****** ****** *** for $795.00.  We will reach out to ****** ****** *** for an itemized statement and signatures to validate the debt.  When we receive this information, we will forward the information over to Mr. ******s.  

  • Initial Complaint

    Date:10/11/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a notice that I have a collection from
    DATAMAX CORP on my credit
    report. It says it was opened on 03/26/2021 for $992.00 with account number
    starting in ********* that I am not aware of nor am I responsible for. I
    never went into business with this company or signed any agreements with
    them so they should not be reporting anything on my credit. This is a violation of
    my rights as a consumer according to the FCRA and FDCPA.
    I would like for this collection to be removed ASAP or I will file a CFPB and FTC
    report.

    Business Response

    Date: 10/12/2023

    Mr. ***** ***** has an account in our office with ******** ****** *** for $992.26.  We will reach out to ******** ****** *** for an itemized statement and signatures to validate the debt.  This information will be mailed to Mr. B**** to the address we have on file when we receive the information from ******** ****** ***.  

  • Initial Complaint

    Date:08/03/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    For ***** **********.
    They called. Would not identify who they were as database and what they do. I cannot help my mother, whom they are asking for. I am her guardian. They wanted me blindly to send guardianship info to a company whom they will not id. They told me to Google it . When I did, they would not disclose I had the right company. I ask it winston-salem is the address. They would not say. They told me I could email it. They would not give me email address. Why would I sent sensitive into to a company that will not id themselves, give me their address nor the email address but advising me to emIl or mail it before they speak with me. Then they call me ignorant and hang up on me. Their is too much fraud to blindly send to a company. And I am trying to understand who am I speaking with? Who wants guardianship papers? My mom has dementia and in a nursing home.

    Business Response

    Date: 09/08/2023

    Thank you for your inquiry. We apologize for any inconvenience and the delayed response. The account in question was placed with 7-26-23 and validation notification was sent 7-27-23. Due to State and Federal Laws prohibiting third party disclosure Datamax representatives were unable to disclose any information to the consumer without prior consent either verbal or written from the named party on the account in question. Thank you for providing the necessary documentation that will allow us to disclose the nature of the call regarding ***** **********.  This is in regard to an outstanding balance placed by the City of ********** for unpaid utility services.  The account has been documented and all documents provided by the consumer have been noted.  The account has been closed.  The consumer may contact Datamax for any additional information. 

  • Initial Complaint

    Date:07/31/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ******** physician services, I do not have contract with National recovery agency, they did not provide me with the original contract as I requested

    Business Response

    Date: 08/08/2023

    We will reach out to ****** County EMS for an itemized statement and signatures to validate the debt.  

    Customer Answer

    Date: 08/08/2023

     I am rejecting this response because:





  • Initial Complaint

    Date:06/29/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ****** ***** **********. I do not have a contract with CBHBC CORP. I have not signed any paperwork with ****** ***** ********** or CBHBC CORP. CBHBC CORP did not provide me with the original contract as requested.

    Business Response

    Date: 07/11/2023

    Shane ****** has an account in our office with ****** ***** ********** for $1,248.06.  We will reach out to ****** ***** ********** for an itemized statement to validate the debt.  When we receive this information from them, we will then forward to Mr. ****** at the provided address.  

DataMax Corporation is NOT a BBB Accredited Business.

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