ComplaintsforKioti Tractor Division
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Complaint Details
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Initial Complaint
08/27/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I got my tractor in May. It started having issues turning on. Sometimes it would then other times it wouldn't. I called the dealership and he said he wasn't able to send someone out to look at it till the following week. Well three weeks passed and I didn't hear anything back so I called back and the mechanic came out and wasn't able to fix the problem. I took the tractor in with only 48 hours to get it fix and do the 50 hour service about three weeks ago and it's still in their shop. All they've told me was that it might be a safety switch box but the none are available by the supplier. He said it might be weeks or even months before they get it. I'm extremely dissatisfied with the service after the purchase of the tractor. He said the part number is ***********. I've called and emailed KIOTI and haven't had any response.
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Contact Information
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
22 total complaints in the last 3 years.
6 complaints closed in the last 12 months.