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Find a Location

TM Landscapes & Design, LLC has 1 locations, listed below.

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    Business ProfileforTM Landscapes & Design, LLC

    Landscape Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    47 Twin Ridge Drive, Weaverville, NC 28787
    BBB File Opened:
    7/9/2021
    Business Management
    • Mr. Tony Moss, Member
    Contact Information

    Principal

    • Mr. Tony Moss, Member

    Customer Contact

    • Mr. Tony Moss, Member

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    We contracted TM Landscaping 1/11/2021 to landscape the backyard. Tony walked the yard with us and gave us a quote of $4500. We paid $2250 up front. TM would install the following: rock wall, walking steps and path, water feature, shrubs -plants and mulch. Work started 3/3. Tony told us the job would be completed 4/22. That date came and went. The plants, wall and walkway and some of the steps were completed by 6/18. The water feature was started 7/2. The water feature was not installed correctly and instead of redoing it he would come by for an hour or two sit and leave. I was told he repaired several leaks but as of today 9/6 it still leaks a lot and can't be run or any period of time. When asked the sixth time to fix it he told me he needed more money ($3000) because of the time he had spent. When I told him I would not give him the money he quit answering my phone calls, email and messages.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Grant B.

    1 star

    11/09/2021

    DO NOT HIRE! I was referred to **** by ************************ in June. I recently learned that Reems Creek stopped referring **** not long after that. He looked at my project and told us he could get started in two weeks. I paid him his deposit and he didnt get started until five weeks later. He brought a few plants and laid some black landscaping fabric and planted a few plants. Said he would be back. After multiple calls and three months of prime weather wasted, He came out and planted a few more plants. He spent more time on his phone than actually working. Also, early on I mentioned building a drainage swale which he said he could do, however, his attempt did not work properly. In the last week his phone has been turned off so I have no way to contact him. His MO is to get your money, do a little work, string your project out, then disappear. Zero integrity. Zero work ethic. Stay far away.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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