Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Year Round Pools has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Year Round Pools

      117 East Broad Street Statesville, NC 28677-5853

    • Year Round Pools

      144 Tremount Ln Troutman, NC 28166-7614

    Business ProfileforYear Round Pools

    Pool Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Year Round Pools has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Year Round Pools

        117 East Broad Street Statesville, NC 28677-5853

      • Year Round Pools

        144 Tremount Ln Troutman, NC 28166-7614

      Location of This Business
      117 East Broad Street, Statesville, NC 28677-5853
      BBB File Opened:
      5/29/2008
      Years in Business:
      44
      Business Started:
      1/1/1980
      Business Started Locally:
      1/1/1980
      Business Incorporated:
      3/18/1986
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sun Fun Pool Company
      • Sun-Fun Pools, Inc.
      Business Management
      • Mr. Timmy Reid, President
      • Ms. Kim M Reid, Secretary
      Contact Information

      Principal

      • Mr. Timmy Reid, President

      Customer Contact

      • Mr. Timmy Reid, President
      Additional Contact Information

      Fax Numbers

      • (704) 873-2388
        Primary Fax

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We signed a contract with Sun Fun Pools/ Year Round Pools in November 2021. The owner , Tim R*** , told us he had one pool he was finishing up and then he would start our pool and that ours was the last pool he was doing. We have since learned he had more than a dozen jobs unfinished at the time and he continued getting people to sign contracts after ours. He was to begin digging our pool at the first of March 2022. He didn’t begin digging until July and said it would be completed and done by the end of July 2022. As of right now , July 19th 2023, we still do not have a completed pool. We have paid him for all of our equipment including our liner and padding, chemicals , diving board, pump, filter and many other things and have yet to receive any of it. We’ve asked for the items to be delivered to us so that we can hire someone else to finish the job. He has yet to do so. We’ve also partially paid for a waterfall that was to be installed on the pool. He has promised us for over a year that our pool will be completed “by the end of the week”. It seems as though he has taken our money and used it for something else because he still does not have our items. Best we can figure, we’re out $15,000-$20,000.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John M

      1 star

      02/25/2023

      Timmy has not performed the job we paid for in a timely manner . Worse yet he said he was on the way to my job and never showed . That was an outright lie .

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.