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Business Profile

Property Management

Morgan Property Holdings LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/28/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a consumer complaint regarding a rental property at ******************************, managed by ******* and ***** Morgan, members of MORGAN PROPERTY HOLDINGS LLC. The property was represented as move-in ready and I was asked to advance my lease start from September 12 to August 29, 2025. Upon inspection, I found multiple issues including mold and mildew in the walk-in shower, dead maggots in the refrigerator/freezer/ice machine, dried paint in the kitchen sink, spider webs throughout, paint splatters, and a water leak behind the refrigerator. I attempted to clean the unit with standard products and tools, but the mold remained. The landlords later admitted the shower required regrouting. An Early Termination Agreement was executed and my deposit refunded, but only after significant inconvenience and misrepresentation. As someone with **** 30 General Industry Certification, I can state the property was not habitable in the condition presented. This complaint is submitted for public record to warn other consumers.

    Business Response

    Date: 09/16/2025

    I am unable to attach the reference letter from current tenant and time stamp of home inspection showing the inspector deemed the shower dirty.  Please advise on what additional information you need.  Thank you in advance.

Morgan Property Holdings LLC is NOT a BBB Accredited Business.

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