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Business Profile

Artificial Trees

Lorick Trees

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Artificial Trees.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/15/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 3rd, 2022 I ordered a 6.5 ft prelit Christmas tree online from Lorick Trees. Payment was made and then confirmed per the request of a Lorick Trees representative. Yet I have not heard anything about the anticipated arrival of the tree. When I placed my order it said the order would be shipped in 3-5 days. I have emailed the company numerous times without any response. I either want my tree or my money returned.

  • Initial Complaint

    Date:12/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order online and never received it. I submitted payment by ***** and I would consider my money to be taken/stolen since I have not received my order and correspondence with the company has been extremely minimal. Ive requested my order be canceled and refund issued multiple times with no response.

Lorick Trees is NOT a BBB Accredited Business.

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