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Find a Location

King Bee Fence, Decking, Shed And Home Improvement has 1 locations, listed below.

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    Business ProfileforKing Bee Fence, Decking, Shed And Home Improvement

    Home Improvement

    Additional business information

    Additional Info:
    Mail sent to the business on 05/05/2022 was returned by the U.S. Postal Service.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    300 Snow Hill Ct., Richlands, NC 28574
    BBB File Opened:
    10/22/2019
    Years in Business:
    20
    Business Started:
    1/5/2004
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Mr. Terry Wallace, Owner

    Customer Contact

    • Mr. Terry Wallace, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I currently hired ************* "King Bee Fence, Decking, Shed and Home Improvement" on April 18th 2021 to build a screened in porch with understanding this project will be completed prior to the summer beginning. That same day 04/18/2021, I paid *********** a down payment by check of $15,000.00 with a remaining balance of $8,000.00 "upon completion" totaling $23,000.00. *********** has given me 6 different start dates which he never showed up nor did he call. I spoke with *********** on 08/16/2021 and informed him I wanted reimbursed of my down payment of $15,000.00, which he stated he didn't have because he used my money to put an engine in his truck. He has lied several times on paying me back. As I see he has taken multiple people for their money this year, I just hope he can do the right thing as I'm a disable Iraq Veteran. I would like assistance retrieving my deposit of $15,000.00!

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrea J

    1 star

    02/23/2022

    King Bee Fence, Decking, Shed is unreliable and has poor customer service. Just like most of the other complaints on here, the owner ******** *******, took our money and didn't do any work. We gave a deposit for a shed for $5K on Nov 4 and the check was cashed on Nov 9, 2021. The contract also included him requesting the permit. The owner said the work would start by Thanksgiving. Early Dec, we still hadn't heard from him even though we had texted and call multiple times. He finally contacted us and said he had a medical issue and that he would be cleared to work again. He would finish up the project soon. After not hearing from him, I contacted him to ask for a timeline for the project. He said he wouldn't get to us before Christmas but definitely before the new year. On Jan 5/6, 2022, he stopped by the house and told us he would start the work on Mon Jan 10. On Jan 10 @3:40, he text to ask me my address and lot number so that he could submit the permit for the shed. He said that he would come by the house the morning of Jan 13. That afternoon he sent a text stating he had an appt in Chapel Hill and wouldn't be back but will come by on Jan 14 to get things started. On Jan 14, he text to say the permit still wasn't ready and blamed the county for asking too many questions and having a backlog due to COVID. On Feb 4, I called the county to check the status of the permit and it was issued that day even though the owner never notified us. He said he would be at the house on Mon Feb 7 to start the work. After several attempts to contact him on Thur Feb 11, he said that he had started another job but he would come by Feb 12. Fri Feb 12, he called and told me that his truck is not working. Feb 19, he told us he would start the job Mon Feb 21 in the morning. By late morning we had not heard anything and tried to contact him. He called to say that we were calling him too much. He offered to refund us and we agreed. This guy is a liar and is unreliable.

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