ComplaintsforSpectraforce Technologies Inc.
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Complaint Details
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Initial Complaint
05/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This business has been harassing me wanting to know if I want a job. After repeatedly telling them I am not interested and to stop contacting me they continue to contact me through email and phone calls.Business response
05/20/2024
Hi, *****.
Thank you for taking the time to provide your feedback. Your insights are invaluable to our ongoing efforts for continuous improvement, and we sincerely appreciate your input. Rest assured, you will not be contacted again by SPECTRAFORCE.
Best,
The SPECTRAFORCE Team
Initial Complaint
04/16/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
THIS COMPANY IS ABSOLUTELY ABSURD!!! YOU PEOPLE ARE CONTACTING MY PARENTS ASKING IF I WANT A JOB THAT HAS NO BEARING ON MY SKILLSET!!! HOW DARE YOU PEOPLE CONTACT MY FAMILY AND REACHING OUT TO PHONE NUMBERS I DID NOT PROVIDE, LET ALONE AUTHORIZE!!! YOU ARE HARASSING ME AND MY FAMILY AND I WILL TAKE LEGAL ACTION IF THIS DOES NOT STOP IMMEDIATELY!!! HOW DARE YOU PEOPLE!!!Business response
04/26/2024
Hello, ******. We appreciate your comments and feedback. Following the conversation of our SPECTRAFORCE team with you, we have reviewed and verified the situation. We want to confirm that you will not receive any further information from our side to prevent any future inconvenience. Once again, we apologize for the inconvenience and appreciate your understanding.
Best regards,The SPECTRAFORCE Team
Customer response
04/26/2024
Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******************************Initial Complaint
03/29/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Spectraforce representative contacted me regarding a position with *****. She stated she was recording the call. I asked why. ***************** was her excuse. There is no reason for a recruitment company to do quality assurance on legitimate recruitment calls. ******* proceeded ask closed ended questions requiring YES answers. I told her to just state the details of the position but kept trying to get me to answer YES on the recorded call. While she was attempting to phish or scam I in turn was researching the company. When I stated that I am not going to allow you to record me saying YES over and over to use in a scam against me or whatever ill intent you have especially seeing all the complaints your company has with the BBB she quickly cut the recoding and hung up. I like others that have filed complaints have received multiple calls daily from these people. Its the only company I have ever encountered that ONLY HIRES INDIANS with thick accents. I have asked them to remove me from their list several times to no avail. The is harassment. This company calls for employment one day a Healthcare scam the next. I have blocked and just like a infestation of bugs they keep coming back. I AM IN THE PROCESS OF FILING ADDITIONAL COMPLAINTS WITH THE *** AND FCC. Please stop these people from make robocalls and harassing American that *** or *** not be looking for legitimate work.Initial Complaint
03/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Over the past few months, Several recruiters who claim to be from this company continually contact me via text, calls, and email multiple times a day about jobs that are not connected with them. I would like for them to remove any information about me from their database. They claim to have found my resume on Monster, yet I never applied for any jobs through this company. Recruiters asks for personal info like SSN, date of birth, etc. which is normally done when employment has been established, but comes across as data collecting or for scamming job applicants. Simply asking them to please remove my info and to never to contact me again.Business response
03/11/2024
Hello *******,
We sincerely apologize for the negative experience you encountered with our service. Your feedback is invaluable to us as we continually strive to uphold the highest standards of customer satisfaction.
To address your concerns, we have taken immediate action by removing you from our contact list. Please rest assured that you will not receive any further communication from SPECTRAFORCE.
Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused.
Best regards,
The SPECTRAFORCE TeamCustomer response
03/12/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to Complaint ID ******** and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
02/28/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Nonstop calls from multiple 919 numbers. I have asked multiple times to email me about opportunities and I am not okay with calls. I have also been on call and had asked multiple times to hang up and was told that everything in that call was incredibly important to then tell me the same things they told me in an email. STOP CALLING MY PHONE.Business response
02/28/2024
Hello *****,
Thank you for reaching out to us.
We sincerely apologize for the negative experience you've had. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to bring this matter to our attention. We are committed to continuously improving our services, and your insights will be instrumental in this process.Please rest assured that we are taking immediate action to address the issue you've raised, and we will ensure that similar incidents do not occur in the future.
Best,
The SPECTRAFORCE Team.
Initial Complaint
02/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Received a text from this number, **************, claiming to be part of the recruitment process for Spectraforce. They sent me a link to the job description, after I requested it. I also asked for the name of the recruiter, but the response was avoided. I went to the company website, and immediately had a malware attack blocked by my browser. I performed a ****** search on the phone number I was in contact with and found multiple red flags, including others who had been phished or scammed.Business response
02/01/2024
Hello, *******
Your feedback is highly valued, and the opportunity to connect with you over the phone was truly appreciated. Following our conversation, we are enthusiastic about the possibility of working together. Our commitment is to support you in advancing your career and ensuring your immersion in the enriching experience that NEWJOBPHORIA has to offer!
Initial Complaint
01/16/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company continues to contact me via text, calls, and email multiple times a day. I have asked to be removed from their list and they still contact me. I have never signed up for them, they claim to have found my resume on Monster. This is becoming borderline harassment with the amount of times they are contacting me a day. I keep blocking numbers and deleting correspondence. I have even received a call from the same "recruiter" back to back from different phone numbers! I just want them to stop contacting me.Business response
01/27/2024
Hi ******,
Thank you for taking the time to leave feedback for us. Rest assured, we've let our recruiters know that you prefer not to be contacted again and have removed your information from our outreach list. Our goal is always to provide a great experience for candidates, and we apologize for missing the **** on this one.
Please don't hesitate to let us know if there's anything else you need, and if you'd like to reach out directly to *********************************** to discuss your experience, we'd love to hear from you.
Thank you again!
Customer response
01/29/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
JanineInitial Complaint
10/10/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company continues to text me with various 'job opportunities' and I have responded for them to stop contacting my number. I did not sign up for their mailing list nor am I looking for employment. I'm sure that this is a false company trying to scam people and it is now to the point of harassment that they continue to contact me.Business response
10/20/2023
Dear *******,
Thank you for your feedback, which we greatly value. Your proactive approach in bringing this matter to our attention is truly appreciated. Your concerns are a top priority for us, and we are actively engaged in making necessary enhancements to our processes to ensure a more positive experience.
We would like to reassure you that you will not receive any further communication from our recruiters. If you ever decide to reconsider or have additional questions or concerns, please feel free to reach out. Your input is instrumental in our ongoing efforts to provide the best possible service.Warm regards,
The SPECTRAFORCE Team
Initial Complaint
09/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company has been contacting me for temporary employment positions daily for the past 1-2 months. I have never applied to this company. I have asked them repeatedly to stop calling, texting and emailing me. They continue to contact me from multiple numbers coming from a 919 area code. They all have deep Indian accents. I noticed I started getting these unwanted calls after signing up with monster.com and zip recruiter. I have deleted my accounts but they continue to harass me with constant calls and texts.Business response
09/21/2023
Hi *****,
One of our directors has contacted you to discuss your concerns and to confirm that youd like to receive no further contact from SPECTRAFORCE
We appreciate your feedback and your effort in bringing this matter to our attention. Our goal is to provide a positive experience for all potential candidates, and it seems we may have fallen short of that goal in your case. We understand your discomfort, and please rest assured that we take your concerns seriously. We have taken immediate steps to improve our processes. Additionally, we want to emphasize that you will not receive any further contact from our recruiters.
If you ever reconsider or have any further questions or concerns, please do not hesitate to reach out to us.
Best regards,
The SPECTRAFORCE Team.Customer response
09/22/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************************Initial Complaint
01/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On January 11, 2023 a recruiter from Spectraforce contacted me on ******** stating that she had a position/job for her client I would be a good fit for. I gave her my phone number, she contacted me, I sent her my current resume, we spoke over the phone. She scammed me out of personally identifiable information. Coincidentally, the same day, directly after the phone call ended, my email account was compromised, along with a professional account. The professional account was compromised/changed and set up so that if I hadn't checked it, I would have been charged a large sum of money for services I didn't order. I never heard from the recruiter again. This is a scam; almost all of the employees listed have exactly the same job title, location, and few to no posts or endorsements.
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Customer Complaints Summary
21 total complaints in the last 3 years.
12 complaints closed in the last 12 months.