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Find a Location

Cabinets To Go has 1 locations, listed below.

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    Business ProfileforCabinets To Go

    Cabinet Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2011 Raleigh Blvd, Raleigh, NC 27604-2262
    BBB File Opened:
    7/2/2012
    Business Management
    • Mr. Jason Leech, Manager
    Contact Information

    Principal

    • Mr. Jason Leech, Manager

    Customer Contact

    • Mr. Jason Leech, Manager

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Detials attached, the agreement of *********. Then a week before the cabinets were to be delivered I received this email asking for additional cost 1650. I only 15 cabinets to demo, and purshased 18 cabinets. the company is trying to charge me for 25 new cabinets and to demo 24 cabinets. This was not what we agreed too, we have a contract and Cabinets to go void their end of the contract agreement.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marilyn H

    1 star

    04/16/2022

    We did a kitchen design with one of cabinets to go designers. They were to come & measure before delivery so the size & amount of cabinets were correct. The installer cancelled the measure 2 times & they came to deliver the cabinets without speaking to me or my husband confirming the delivery. **** from ******* said that she could not guarantee more damage to the cabinets if we refused delivery & told us we would be responsible for the damage. We reluctantly allowed the delivery people to put the boxed cabinets in our garage. The same day, I get an email from the designer asking if we did the demo yet. We didn't even get the measure yet which was to be done before delivery. The designer spoke to corporate & gave us three options from corporate since we could not get another installer to measure to travel from ******* to ********. One was to keep the cabinets & some were damaged & get our own installer, the second was to use the present installer & he would come to measure & have him install or the return the cabinets & cancel with no fees. The installer scheduled a measure & instead of him coming said he had an associate of his he used all the time to measure to come. The handy man said he did not know******, never spoke to him before or met him or worked for him.****** lied to us & the handy man did not know how to measure & said the cabinets did not fit on the phone to******. This was the third measure appt. & still nothing was confirmed accurate. It was obvious to my husband that no one knows what they are doing so agreed to return the cabinets as per options by the designer & corporate. Either way the delivery people had other scheduled deliveries to deliver & return cabinets &****** did not measure long distance or show up nor provide a competent person to measure.They came & returned all the cabinets to ******* along with the damaged items & no one working for cabinets to go stepped foot in my house or did any work. Cabinets to go has not paid *********** back

    Local BBB

    BBB of Eastern Carolinas

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