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Find a Location

Johnson Controls, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJohnson Controls, Inc

    Automation Equipment

    Additional business information

    Additional Info:
    This firm is headquartered at 5757 North Green Bay Avenue in Milwaukee, WI 63201.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Johnson Controls, Inc offers building automation (temperature, humidity, pressure, IAQ, fire, security, energy management and HVAC service).

    Business Details

    Location of This Business
    633 Hutton St Ste 104, Raleigh, NC 27606-6319
    BBB File Opened:
    2/20/1994
    Years in Business:
    139
    Business Started:
    1/1/1885
    Business Started Locally:
    1/1/1956
    Business Incorporated:
    3/5/1926
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 19718 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

    These agencies may include:

    North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

    1109 Dresser Ct

    Raleigh NC 27609

    (919) 875-3612

    https://www.nclicensing.org

    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. John M. Barth, Chairman President/ceo

    Customer Contact

    • Mr. George Harry, Customer Contact
    • Mr. John M. Barth, Chairman President/ceo
    • Mr. Stephen A. Roell, Executive Vice President Cfo
    • Mr. Subhash Valanju, Vice President Cio
    Additional Contact Information

    Fax Numbers

    • (919) 743-3591
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    We chose not to renew our contract with Johnson Controls to monitor our fire alarm system. We've had another company monitoring it since December 2022, but had paid Johnson Controls through August 2023 and they refused to refund us the difference. They are now harassing us daily with phone calls to our office, one of our church members, and with letters in the mail. We have notified more than a dozen employees by email and phone, and the harassment continues. We've told them we aren't renewing our contract, and the contact email on the invoice just tells us he's not ***************** and he doesn't know who is. Yet he's on every repeated mailing. We've had to block them through our phone system, and our church member had to do the same, since no one at their company will help, neither local representatives nor their customer service department and their billing department.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

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