ComplaintsforGlobal Motors Autosales

• Initial Complaint

  10/27/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  On October 22, 2023, I saw an post on ******** Marketplace for a 2014 ***** CRV being sold by *******************. The post stated that the car had ****** miles, a clean title, and a selling price of $10,999. I messaged ***, asking if the car indeed had ****** miles, and he confirmed. So, we arranged to meet at 3:15 pm at Global Motor Auto Sales.Upon my arrival, he began to tell me a story about how he had obtained the car at a low price because the previous owner couldn't make their payments. He explained that he just wanted a quick sale for fast cash turnaround. He assured me that the car had no issues, a clean title, no accidents, low mileage, and even showed me an inspection report from August 2023. We did a brief test drive in the parking lot. I Zelled him a $500 deposit, agreeing to return the next day to sign the contract.On October 23, 2023, at 5:30 pm, we met again at Global Motors Auto Sales.I gave him $10,500 cash. He started talking about how popular the car was. During our conversation, he showed me the car's title, which indicated a mileage of ****** as of 2022, and he highlighted it. It seemed reasonable to think that the car had accumulated an additional ****** miles in one year. He then pointed to the signature line and had me quickly sign all the paperwork.It wasn't until I contacted the insurance company to insure the car that I discovered the actual mileage of the car. On the contract, he had written down ******* miles, not ******, and he had not disclosed this information. In fact, he hadn't explained any of the terms on the contract to me. The only document he showed me was the previous title, which showed ****** miles in 2022. He had also disabled the feature that displays the car's mileage when we test drove it, a feature that's different from other cars.I immediately messaged him and called his business, but received no response. When I visited the store, it was closed. I could not get in touch with *** or the business ever since.

  Business response

  11/03/2023

  Dear Mr *********** do apologise for the late response We just now received this complaint Mr ***** when you came Sunday, October 22 you checked out the *** you test drove it. You ask questions about it you liked it because it was super clean and you decided to move forward and leave a deposit and come back the next day to purchase it you had the opportunity to do further checking As we assumed you did. Furthermore, the next day, Monday, October 23, you came and you decided to move forward with the sale. You were given the opportunity to read three pages that disclosed the odometer reading and you signed them. We assumed that you read them Because you signed them Also, all our sales are final, no refund no exchange no warranty. We sell our cars AS-IS  no warranty We also assume that you read that as well because you signed that paper also Mr ***** on the ad states odometer reading on motor and body we assumed you read the ad because  you asked how much is on the body and it clearly states in the ad. How much is on the body because its electronic digital dash, you cannot change the electronic digital dash. Thats always going to read the Miles from the previous motor on the title on the front. It said ****** miles in 2022 thats because thats the reading  on the new motor 213k on the body from old motor in the end Mr ***** you purchase an excellent vehicle, no issues free of rust free of leaks and no smoke. You will not find this particular car with the full options that it has for the price that you paid just change oil on time the car will last you for a long time, thank you 

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