Business ProfileforGrease Monkey

On April 18th, my car was towed to Grease Monkey to have an oil leak examined. It was determined the leak was coming from possibly multiple places and I had both the front and back valve cover gaskets replaced. I was called on April 20th to pick up my car and to drive it around and come right back if it was still leaking. My fianc' picked up my car and as soon as we got home, we could tell it was leaking major amounts of oil. On April 21st, we took the car there that morning and dropped it off. I handed over the invoice we were given on the 20th and the guy wrote the mileage on it and said he would call with a determination. I get a call on Saturday, April 22nd All the sudden I have a slight coolant leak, need my water pump replaced, have a rear main seal leak, and need the top and bottom gaskets of my oil pan replaced. The *************** is the one who called me and he said he would call me back with a quote cost of repairs and to take my card number to be put on file. The first repair, they did not take prepayment. We were not told prepayment was a policy, I did not sign any paperwork, my card was then charged for $2,790.00 on April 24th and no work had been completed and I do not believe to be started. My car then proceeded to sit there for 3 whole weeks, I was told the repairs would take 4-5 days and I was continuously calling to see what was going on and why it was taking so long. I was told over four times that a bolt had to be ordered and the dealership was sending the wrong part. I finally get a call on May 12th that my car is ready for pick up. I go into the store, around 5:20 and I walk up to the front desk. ***** is there, introduces himself and gives me my key and tells me to have a good day. I ask him where is my invoice. He then proceeds to "try" to find my invoice in the system and then tells me he is having a computer glitch. At that moment I am feeling very uncomfortable and I verbalize this. $2,790 in repairs and there is not a single paper trail, how did they order parts ? I then took my car to a certified mechanic to look over my car the next day on May 13th, the mechanic finds that my car is still leaking large amounts of oil and that they improperly installed the rear main seal and I still have oil coming out of my bottom oil pan gasket. I have photos, statements, and at this point I do not want them touching my car. There is no way they did not realize it was not in properly with the amount of oil still coming out. I feel something shady is going on and they simply do not know how to do their job.