Business ProfileforiFixNC

Took my Laptop in to have my charging port fixed. The laptop was working just not charging. Week later received a call saying it was fixed. When I picked it up and arrived home the computer would not cut on. Took it back they tested the charger which I bought from them. Then stated that the technician would have to look at it again. Week later no call from them so I called the ********* Location. The receptionist stated that my computer was at a different store (took it there without my knowledge!) I asked why they stated that the technician could not find anything wrong with the laptop and the owner was going to look at it. The owner called me and Stated that he also couldn't find out why the laptop was not working. He said he would change the ************ at no charge or refund my money. At this point they have had my Computer for over two weeks and now it was broke. I declined and said I wanted my computer back with a refund. ***** said he would bring it back and issue a refund. I returned to the ********* Location and even brought back the charger. When I got the laptop back it looked like a child put it back together. Pieces broke, missing and loose! I showed the Receptionist and she was like oh wow. They said they issued a refund but I have never seen it back in my account and it's been a couple of weeks.