Business ProfileforLone Star Metal Buildings, Inc.
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clearer to consumers, and remove misleading or deceptive statements.
On March 9, 2022, Better Business Bureau of Central and Northwest NC contacted the business regarding advertisements on their website, https://lonestarmetalbuildings.com/, stating:
- Lone Star Metal Buildings has developed a global steel procurement network to supply quality carports & buildings at the lowest prices.
- FREE delivery and installation
- One-year workmanship warranty
- Ten-year panel warranty for cracking and chipping only
- Twenty-year rust-through warranty on both 12- and 14- GA steel framing
Lowest Prices, Underselling claims - Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.
Warranties or Guarantees - When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
As of April 13, 2022, BBB has not received a response from the business. The business has failed to substantiate, modify, or discontinue any of the advertised claims brought to its attention.
At-a-glance
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Business Details
- Location of This Business
- 181 Woltz Street, Mount Airy, NC 27030-7832
- BBB File Opened:
- 2/26/2019
- Years in Business:
- 8
- Business Started:
- 11/30/2015
- Business Incorporated:
- 11/30/2015
- Type of Entity:
- Corporation
- Related Businesses
- Contact Information
Principal
- Mr. Hai Yong Chen, Secretary
Customer Contact
- Mr. Alvaro Lara, President
- Mr. Hai Yong Chen, Secretary
- Mr. Jeffrey Trenter, Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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