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Tailor

Manazhe Fashions

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Carol H.

    Date: 12/15/2025

    I have used Manazhe Fashions in REMOVEDfor our mending needs for over a year. For our most recent repairs, we were not notified in any form when the work on our 3 items were completed. You leave your phone number, on all of our previous mending experiences, and she texts when your items are to be picked up. For this last repair, we were not notified at all. I waited a month and started trying to go by her storefront. However, I drive by and cannot get parking. I need to park close to the store due to mobility issues. Or, I go by and the store is not open. So by the time 6 weeks had gone by (repairs usually take 2 weeks), I finally got to go and park nearby while the store was actually open. I walked in and asked for my items. Right away I could tell something was wrong by the solemn look on her face. Well, the items I left 6 weeks ago were not there. She said her cousin had them. Possibly she referred to her cousin helping with repairs. On the second time she said it, I mentioned if she took items then they should be brought back. She eventually said my items will be there by 11:00 Saturday morning. (They usually are not open on REMOVEDusually do not leave the house on Saturdays.) My husband insisted I go on Saturday. Neither Friday nor Saturday did she ever say she was sorry for the inconvenience nor sorry she didn't call me when they were ready or that the repair was delayed. She did not say thanks for the business. She didn't say I'm sorry I didn't text you. It gave the impression she was keeping my items. One of the items was brand new with the tag still on it. She did not conduct business in a manner that served the customer. It was not a positive transaction in any form. I was shocked at how she handled this situation. I will not go back and am considering posting a bad review on REMOVEDas well. I left the items in October prior to our area having cold weather. I went to the store on Dec. 12 and 13. Plenty of time to do the repairs was allowed.

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