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Business ProfileforBox Babe Gift Co. LLC
At-a-glance
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Business Details
- Location of This Business
- 2740 Gray Fox Rd, Monroe, NC 28110
- BBB File Opened:
- 12/14/2023
- Business Incorporated:
- 6/18/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Haley Sutton, Founder
- Contact Information
Principal
- Ms. Haley Sutton, Founder
Customer Contact
- Ms. Haley Sutton, Founder
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Kathleen H.
12/11/2023
Box Babe Gift Co. LLC Response
12/14/2023
Good morning -
We really hate to hear that you had a bad experience with our shop. As we discussed, all of our products are personalized and made to order. It is stated in our shop policies and on each product page (available to read before you order) that we do not accept cancellations. Because we do have a quick processing time and it is the peak holiday season, our production team is working around the clock to process orders. 9:00 is when our customer service team "opens" and responds to messages.
Your message was sent over 24 hours after the order was placed. We did confirm that the order had already entered production and apologized for any inconvenience. We have our policies for a reason, as we are a small business. We hope you can understand.
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