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Find a Location

Braesael Management Company, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBraesael Management Company, LLC

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/4/2014

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Braesael Management Company, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      600 Matthews Mint Hill Rd, Matthews, NC 28105-1847
      BBB File Opened:
      9/14/2007
      Years in Business:
      21
      Business Started:
      6/24/2002
      Business Started Locally:
      6/24/2002
      Business Incorporated:
      6/24/2002
      Accredited Since:
      6/4/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      30
      Alternate Business Name
      • BMC
      Business Management
      • Mrs. Lisa Pippin, Managing Partner
      Contact Information

      Principal

      • Mrs. Lisa Pippin, Managing Partner

      Customer Contact

      • Mrs. Lisa Pippin, Managing Partner

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/01/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      ******* Management and the ************* *** are in breach of the ************* Declarations and the ** *** Policy. They have been harassing us with unwarranted letters of alleged violations where approvals were already sought and obtained.We sent a letter to ******* on July 4, 2022 regarding the harassment and racist behavior of one of their board members. They have retaliated against us since our letter of July 4, 2022, by sending seven (7) alleged violations within a 1-week time period. We have received a total of 11 letters of alleged violations since our July 4, 2022, email regarding their board member.******* Management Company and the *** has conducted harassing actions and unwarranted letters of alleged violations exhibiting a pattern of unethical and unfair management. The improvements to our exterior home were pre-approved by the *********************** over a year prior to these violation letters being sent. The work was also completed more than a year prior to the violation letters being sent.The *** Board has a duty to abide by the Declarations and *** Policy as well as **** law. They have failed to base their decisions on these Declarations or *** Policy, and ruled based on their own interpretation of ambiguous provisions and clauses within the Declarations and ** *** Policy. They have violated the terms of the Declaration because they are adding definitions that do not exists, not seeking the majority (67%) approval of the residents to make a change, revising timelines to remedy violations that are shorter than the required time period in the Declaration, and not abiding by the ** ***************** Act. They are in breach of the Declarations and *** Policy and have continually harassed us preventing the right to live peacefully.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rynn P

      1 star

      05/24/2023

      Received an aesthetic code violation letter from Braesael management ** dated May 12 for a dead frt yard tree with a photo of the leafless tree with time stamped May 17. The inspector judged the tree to be dead and was agreed upon by board of directors to issue a citation. If a picture of tree had been taken on date of letter it would've shown a tree with a good amount of leaves as this variety of Oak tree is a late blooming species.

      Braesael Management Company, LLC Response

      05/26/2023

      Braesael Management is the administrative arm of the ***** of ********** Any action we take is always at the direction of the ***** for the community. Braesael does regular drivethroughs for the community and provides reports to the *****. We make every effort to report items consistently and fairly. We understand in this case a tree was noted that appeared to be dead but that was not accurate after further review. The manager responded to the homeowner prior to this complaint being filed with the details of this and noted it was removed from the account as a violation.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

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