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Find a Location

Mountain City Appliances has 1 locations, listed below.

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    Business ProfileforMountain City Appliances

    Appliance Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7525 US 25/70 Hwy, Marshall, NC 28753-4000
    BBB File Opened:
    5/25/2021
    Business Management
    • Mr. Joshua Hendricks, Owner
    Contact Information

    Principal

    • Mr. Joshua Hendricks, Owner

    Customer Contact

    • Mr. Joshua Hendricks, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Josh at Mountain City Appliances was initially a great find. When installing the washer/dryer at my rental property, he damaged the vanity mirror on the medicine cabinet. He took the mirror door to get it replaced (5/6/21), saying he'd have it back in a couple of days. It's now two and a half weeks later (5/24/21), my tenant has been without a vanity mirror for that time, **** has scheduled to reinstall on it on multiple occasions and then not shown up, and now he won't return my calls. Now I don't have the vanity door and I'm going to be out $170 to get a new one installed. It's a shame that I've been treated so unprofessionally and with such disrespect for my time. I would like to ask that you assist in helping me to recoup the $130 for a replacement medicine cabinet, as well as the $50 it will cost to have my handyman install it.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Southern Piedmont and Western N.C.

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