Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Scrapbooks

Scrap Y'all, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Scrapbooks.

Complaints

This profile includes complaints for Scrap Y'all, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Scrap Y'all, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Scrap Y'all, LLC

      2499 Soco Rd Maggie Valley, NC 28751-7858

    • Scrap Y'all, LLC

      120 Stovall St Waynesville, NC 28786-3359

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/18/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made a purchase from this business back in May. A day or so after the sale she put a post up in the ******** page saying she had a house fire but everyone's purchases were safe (should've been the 1st red flag, your house catches on ********** stop to grab scrapbook orders) & that she would be in touch w/ everyone as soon as she could. A little while after that she messages that she is ready to send the invoice so I have my husband go to his PayPal account & pay the total she's asking for. She says she'll send my purchase out in a day or so (can't remember exactly how she phrased ******* phone is dead right now that has the messages between us). A little while later goes by *** ask her if she's mailed out the ************* said no, some other excuse is given here. She does make a comment about not paying for shipping *** reply back to her that I paid the full invoice amount & asked if shipping was not included. I never got any kind of reply back on that. More time goes back *** message her again about the status of the order w/ no answer. A little more time goes by (we are now in ******** *** send another message again, w/ no reply. I click on the bubblehead that's supposed to be ******** says **** is closed. Then I notice a new page is open *** click on ******** is having another sale but she hasn't sent me my order. I place a comment asking her to give me an update because I haven't got my order from May yet. She then sends me a very NASTY message accusing me of not doing the shipping thing (which I had asked about), threatened me with her lawyer (I guess demanding your order is now a crime) & saying yet again she would still send it out. That was about a week or so ago & still no order! I think at this point, this woman is a fraud!!! Is there any help you can give me & can you find some way to help inform others? I'm attaching the *************** shot showing the closed page (which she had said wasn't closed. Thank you in advance for any help.

    Scrap Y'all, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.