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Find a Location

Exclusive Mountain Properties has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforExclusive Mountain Properties

    Vacation Rentals
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/31/2022

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    110 Church St, Lake Lure, NC 28746-9702
    BBB File Opened:
    1/15/2020
    Years in Business:
    15
    Business Started:
    7/31/2008
    Business Started Locally:
    7/31/2008
    Business Incorporated:
    7/31/2008
    Accredited Since:
    8/31/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 21045 for this business, issued by Real Estate Commission, NC

    These agencies may include:

    Real Estate Commission, NC

    PO Box 17100

    Raleigh NC 27619

    (919) 875-3700

    https://www.ncrec.gov/

    BBB records show a license number of 248673 for this business, issued by Real Estate Commission, NC

    These agencies may include:

    Real Estate Commission, NC

    PO Box 17100

    Raleigh NC 27619

    (919) 875-3700

    https://www.ncrec.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Exclusive Mountain Properties of Lake Lure, NC, LLC
    Business Management
    • Ms. Melissa Price, Owner
    Contact Information

    Principal

    • Ms. Melissa Price, Owner

    Customer Contact

    • Ms. Melissa Price, Owner
    • Ms. Debbie Gibbs, Administrative Assistant
    Additional Contact Information

    Fax Numbers

    • (828) 625-9097
      Other Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/20/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    arrived 10/15/22 (rental cabin *****************************************( Host *******************) failure to fix tv in bedroom, When rented per rental all items should be working condition, tv was not she was informed within 1 hr upon arrival. After numerous txs telling me how to fix , she was going to send her housekeeper. never did Host said she would come never did , host said she was running late later when pressed she said the housekeeper was sick, this was 2 days into our rental , third day i requested $30.00 compensation , Host said since the tv was working prior to our arriving there would no compensation, she was rude, disrespectful and really did'nt care, even though it was job to repair as owner/Host , She even accused us of pressing the wrong buttons for the tv not to work , in her bio she says they give priority to there renters??????
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole V

    1 star

    09/09/2021

    I'm not even sure where to begin. We stayed at Lure ME 8/26 - 9/3/21 and paid a lot of money (nearly $4000). This was not our first choice of rentals, but since our reserved property was sold, this was the recommendation (and also $1000 more expensive). Do NOT stay here if you can avoid it for the money. The pictures on the website are old and deceiving. We were not expecting luxury, but for that price, we did have some expectations. The house is dated. That could have been overlooked had it been a little cleaner and cared for. The kitchen is a disaster. The dishwasher door just drops to the floor when you open it and might be from the '80s. The fridge does not have an ice-maker (something you would expect for the price), is dented and one of the door shelves is held together BY TAPE!!! Again, not looking for luxury, but you do have some expectations at that price. The view is great. At least what you can see of it. The pictures offered are a bit outdated - the trees are in desperate need of trimming. When you book a house on the lake with a view, you don't expect to spend that much time indoors, and we didn't. Which brings me to the screened-in porch. OMG, disgusting is the first word to come to mind. The furniture is beyond repair and filthy, not to mention and huge liability. When I mentioned it to Melissa (owner of Exclusive Mountain Properties), I was told that furniture was "a family heirloom" and "nostalgic." Ummm, in what century?? Imagine your parents patio furniture. Then your grandparents and that is what you will get. Rusted and broken metal junk. A genuine safety hazard. And the cushions were in deplorable condition. We were told it was water stains from the rain. If that's the outcome of rain in Lake Lure, NC, I'd rather never visit again. In no possible way were those stains from rain. Human body fluids (pee, dirty diapers come to mind)...you get the point. We spent our first full day there talking to and waiting on maintenance (the hot tub also didn't work but that's another paragraph) only to drive 30 or so minutes to WalMart to buy cleaning supplies and chairs to even be able to enjoy the screened porch and boat house (again, another paragraph). Yes, we spent the first full day of vacation shopping for cleaning supplies and chairs and cleaning. And guess what?? We got a two day refund because the items in the boat house were not properly put away. I'm tired of typing...I think I made my point. If you want to stay at Lure ME, buyer beware, there is no way on earth this is their most sought-after and requested property. I gave you a taste of what to expect for your hard earned and well-deserved vacation. Pictures to follow in case you don't believe the descriptions.

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