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          Weather Master Heating & Air Conditioning Company has 1 locations, listed below.

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            Business ProfileWeather Master Heating & Air Conditioning Company

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            305 Village Dr

            Knightdale, NC 27545-9673

            Get Directions
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            Email this Business
            (919) 266-4415

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/1995

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            305 Village Dr, Knightdale, NC 27545-9673
            Email this Business
            BBB File Opened:
            7/1/1988
            Years in Business:
            47
            Business Started:
            1/1/1977
            Business Incorporated:
            1/4/1977
            Accredited Since:
            6/1/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of L.14471 for this business, issued by North Carolina State Board of Examiners of Electrical Contractors

            These agencies may include:

            North Carolina State Board of Examiners of Electrical Contractors

            505 N. Greenfield Parkway, Suite 100

            Garner NC 27529

            (919) 733-9042

            https://arls-public.ncbeec.org/Public/Search

            BBB records show a license number of 17326 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

            These agencies may include:

            North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

            1109 Dresser Ct

            Raleigh NC 27609

            (919) 875-3612

            https://www.nclicensing.org

            Type of Entity:
            Corporation
            Alternate Business Name
            • Weather Master's Mr. Plumber
            • Mr. Plumber NC
            • Weather Master Electric
            Business Management
            • Ms. Stacy Jackson, Controller
            Contact Information

            Principal

            • Mr. Lee Hill, President

            Customer Contact

            • Mr. Lee Hill, President
            • Ms. Stacy Jackson, Controller
            Additional Contact Information

            Fax Numbers

            • (919) 266-1776
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/21/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I purchased maintenance for our HVAC system. Service has been rescheduled 3 times now. I have paid for a service Im not receiving. Im requesting that Weather Master complete this task and that a principal owner call me and explain why Ive been rescheduled 3 times.
            Read More
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Adam H

            05/03/2023

            I simply dont have the words to express my gratitude to them.The work they did took many days.They came to my house several times to check the central AC system over the course of a month. Then they replaced the entire condensing coil. They had to redo all the joints that were wrongfully done by someone else that I hired prior to them. They replaced some of the copper pipes and the filter.They even had to replace the compressor! Despite all these efforts, they did not overcharge me!They wentfar beyond what I was expecting from them & above what I contracted them to do. Yet, they didnt raise my bill. They kept the agreed-upon price the same!Their work is very professional, precise, and sincere.No matter how much ************* the work requires, they will do it without hesitation.They don't finalize their work before making sure everything is perfect.I have had this house for 4 years.My AC system is warranted by the manufacturer for 5 years. But that warranty covers parts only, not labor. So, I have to pay 100% of the labor.The supervisor of Whether Master Mr. **** however, was very generous to give me 50% discount on labor.And they got all the parts at no cost to me from the manufacturer under warranty

            Weather Master Heating & Air Conditioning Company Response

            05/04/2023

            Thank you so much **** for the 5 Star review, it was a real pleasure working with you. Unfortunately, not every company keeps the same standards with their work, so we are glad for the opportunity to resolve your issues. We strive to provide the highest level of professionalism and quality service along with the best customer assurance policy in the industry. We appreciate you as a customer and look forward to working with you in the future! -The Weather Master Team
            Read 1 More Customer Review

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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