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Find a Location

Seaside Vacations, Inc. has 1 locations, listed below.

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    Business ProfileforSeaside Vacations, Inc.

    Vacation Rentals

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3620 N Croatan Hwy, Kitty Hawk, NC 27949-8913
    BBB File Opened:
    9/10/2007
    Years in Business:
    21
    Business Started:
    1/1/2003
    Business Incorporated:
    12/12/2002
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Brandon Fuller

    Customer Contact

    • Mr. Bob Leavitt
    • Mr. Gordon Jones, President/Owner
    • Brandon Fuller
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I booked a reservation with the seaside vacations on 1/21/2024 for July 3-6 I paid half of the three night stay which was ******** and then canceled the reservations the next day 1/22/2024. on their website they stated that if canceled before may 4th of may I was suppose to receive back **% of every night I booked they gave me a refund of ***** . I called the seaside vacations on the 12 of Feb 2024 and complained about what had happen they referred me to their ****** which among other things took care of complaints .I called the number they gave me **** *** **** )and explain to a tech named ****** the situation he looked into it and determined that I was correct . He then said that he would have their refund dept. get back in touch with me(they of course never did) I informed him at that time that if I did not here anything about my refund by the end of the day from,t them that I would contract ****** ********. I would greatly Appreciate you help in getting my refund Thank You ***** * ******y The reservation code # at the time of booking was : ********** after booking #******
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    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John C

    1 star

    07/24/2023

    Seaside Vacation property management was a terrible experience. I would attempt to give them a negative rating however I do not think that is possible. We knew the price of our rental - ******* - for a week and that is what we signed up for paying that amount. We did not sign up for a property that was less than expected. Appliances, sliding doors, pool lights, grills etc. that were beyond board unacceptable. Doors would not open, ice maker would not function, pool lights did not work and it was not at all clean upon our check-in. Upon calling the property management they did send repair men who did the best they could to fix certain items. The property management staff could never reach anyone with responsibility nor would they return any phone calls. They insisted on speaking with only the person on the lease which is fair but never called the person. When this person reached out to them they alleged he was not the person on the lease. They offered *** for the cleaning fee - a house that accommodates 17 people and have since refused to provide documentation of the cleaning expense. My advice would be never to rent from this company.

    Local BBB

    BBB of Greater Hampton Roads

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