Business ProfileforHilbish Ford

I was involved in a hit and run on 9/22/23. Hilbish Ford has had my car for almost 3 months. They kept changing the pick up date. It sat with the paint shop for over a week. I decided to make a visit on 11/24/23 as that was the new pick up date. When I arrived the car was sitting there with the hood up. I told them my name and said I was here to pick my car up, that it was supposed to be ready today. They looked at me like they didn't know what to say. Then proceeded to tell me they found another issue with it, the steering column was bad and they had to order it. I was a little shocked since they had told me that it just needed to be painted. Another two weeks go by, I emailed them again on 12/6. They said service was clearing the codes and then it would be cleaned and ready. Finally get the call on 12/12/23 that I could come get it. I made an appointment with a sales person to come look at my car and possibly trade it in today. I arrive at Hilbish and start my car to find the alert code that showed up on 12/12 at 10:36 am was still not fixed. My other concern is that there was almost $19,000 in damages. They test drove my car for a total of 3 whole miles. **** the type of repairs needed to have only driven it 3 miles....I was planning on trading it in so I showed up with the *** ICO on my car as it sits now (I have a friend in the business) showing I could get $28,811-31,268 for it. The dealership, after putting $19,000 in repairs in it offered me $22,000 for it (and that was the second offer.) I did not drive my car off the lot. It needs to be driven at least ****** miles and the washer fluid needs to be fixed or filled, it should be the way it was before the wreck. That is what I was promised. I told them it should have been totaled to begin with...this accident was a hit and run, yet I am the one paying the price. No curtsey car and no diminished value.