Business ProfileforJamestown Meineke

I took my car to Meineke on Saturday March 26, 2022 after the temperature gauge showed it was running hot on the highway that morning causing me to pull aside along the highway. Meineke diagnosed the problem and told me that the radiator was the problem. it was leaking and needed to be replaced. this seemed odd because i would think that there would be some smoke associated with a leaking radiator. Meineke charged me $670.48 for this repair. not long after leaving that evening my engine oil light came on briefly and the lights on the dash came on and went back off. i continued to drive the watching for any problems. the next day i went outside to start my car and notice the temperature was rising past the midway point on up to hot. i turned the car off and walked away from the car. as i walked away i noticed a antifreeze fluid on the ground near the tire. i took the car back up to Meineke first thing Monday morning and they absolute refused to acknowledge any error on their part. i argued that the problem was never fixed at all. they told me after they rediagnosed it that it seems to be coming from the engine block. i was told that i likely had a head gasket leak, cracked head or timing seal leak and they could repair that for me but it would cost nearly $1000. additional in labor. after getting this bad news and i desperately needed a vehicle in order to get to and from work i was forced to make a decision. i purchased a new vehicle to secure my transportation to an from work. i later took my vehicle to a more reputable specialist. while looking under the hood the technician pointed out i had a broken radiator cover and screws where missing from it. i immediately contacted Meineke but they refused to acknowledge any error on their part again and was extremely rude. the specialist fixed the issue and the only problem was the water pump was gone. no cracked engine block, no head gasket leak, no seals was leaking, just a faulty water pump all along.