We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Employment Agencies

Concentrix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employment Agencies.

Visit Website(252) 413-6400

About

Overview

Own this business?

Concentrix

4329 Western Blvd

Jacksonville, NC 28546-6656

Get Directions

Years in Business: 27

BBB Accreditation & Rating

Concentrix is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • Failure to respond to 1 complaint(s) filed against business
How are BBB ratings calculated?

About This Business

Products and Services

Convergys (through its two operating groups) provides outsourced services to clients in such industries as financial services, telecommunications, and Internet services. Its Customer Management Group (CMG) provides customer service, technical support, and telemarketing for clients through more than 50 contact centers worldwide. Its Information Management Group (IMG) processes about 50 million bills a month from its data centers, provides consulting services, and licenses its data processing software.


Business Details

Local BBB:
BBB of Eastern Carolinas
BBB File Opened:
1/13/2000
Business Started:
1/1/1998
Business Incorporated:
4/16/1998
Type of Entity:
Corporation
Alternate Names:
Convergys Corp
Concentrix CVG Customer Management Group Inc.

Additional Contact Information

Principal Contacts
Mr. James F. Orr, Chairperson/CEO
Customer Contacts
Mr. James F. Orr, Chairperson/CEO
Mr. Earl C. Shanks, CFO
Mr. Ronald E. Schultz, Senior VP of Business Dev
Additional Phone Numbers
Other Phone: (252) 413-6431
Other Phone: (910) 937-6213
Other Phone: (910) 937-6151
Other Phone: (877) 500-1752
Additional Websites
Website 1

Additional Information

Business Categories
Employment Agencies

More Resources

BBB Reports On: Known Marketplace PracticesOverview of Ratings

Featured Content

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.