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            Business ProfileExpert Touch, LLC

            Barber

            Contact Information

            4225 Western Blvd STE 700

            Jacksonville, NC 28546-6778

            Get Directions
            (910) 238-2821

            Customer Reviews

            0/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            4225 Western Blvd STE 700, Jacksonville, NC 28546-6778
            BBB File Opened:
            2/26/2014
            Years in Business:
            14
            Business Started:
            5/22/2010
            Business Incorporated:
            1/2/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Jamie L. Gutosky, President
            Contact Information

            Principal

            • Ms. Jamie L. Gutosky, President

            Customer Contact

            • Ms. Jamie L. Gutosky, President
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Karley R

            04/28/2021

            Left a review on their ******** page stating I do not recommend them. They then posted personal information of a minor that indicated every time my minor went to the salon including his name. Not only is he a minor but he is a toddler at that. They can't accept the fact they did not provide my son the same customer service as they would do a grown man. Seems a little uncalled for.

            Expert Touch, LLC Response

            05/03/2021

            We were trying to look up the person and date of said occurrence in review. Which ended up not being accurate with our new policies at the time and was from a year and a half prior when our previous policies were published. We obtained your sons name from your social media that was publicly published. You have your spouse's name, your two children's full names, birthdays, where you live, what car you drive, where you're from, what your specific job is, where you're moving to, and a boat load of personal information posted publicly on your social media. You should really be more careful with personal information if you don't want it used in the defense of an negative accusation towards a person or business.

            Customer Response

            05/04/2021

            Now expert touch is stalking toddlers? Wow very desperate. They will be reported for having licensed beauticians go to customers homes and providing services.********* drive in ******************** ring a bell? This LLC is garbage and they hate to admit it. Only smile and give service when a grown man is in the chair. But like I said in the comments that's to be expected when you have thirsty females wanting a tip. A lot of marines complain about the poor haircuts and service.

            And for ME sharing MY information is fine. But for SOMEONE-ELSE sharing information about a minor is TOTALLY out of hand. Now this will be a bigger issue than it was meant to be. Should have just taken the hit because the service my son got was ridiculous. Only cutting men's hair and nobody else's hair on certain days. Sounds pretty thirsty to me.

            Local BBB

            BBB of Eastern Carolinas

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