Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Chrysler Dodge Jeep Ram of Hillsborough has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileChrysler Dodge Jeep Ram of Hillsborough

            Car Dealers

            Contact Information

            259 S Churton St

            Hillsborough, NC 27278-2506

            Get Directions
            Visit Website
            Email this Business
            (919) 732-2151

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            259 S Churton St, Hillsborough, NC 27278-2506
            Email this Business
            BBB File Opened:
            11/2/2020
            Business Management
            • Mr. Randy Gilmore, General Manager
            Contact Information

            Principal

            • Mr. Randy Gilmore, General Manager

            Customer Contact

            • Mr. Randy Gilmore, General Manager
            • Mr. Timothy Michael, President
            • Mr. Tony Fisher, Vice President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I bought a Jeep Wrangler from Hillsborough CDJR on 4/30/2024. On 3/1/2024 I saw they added $5617 worth of protection I didn't ask for. I found out I have three days to get this fixed. I called them the same day and talked to ********************* the salesman I dealt with. I told him I didn't want the protection. He told me he would talk to ********************* the finance manager and he would call me. He didn't call me back. I calledout of work the next day 4/2/2024 and drove oner there. ***** had me sign a paper and said it would take about two weeks to show up. Today is 4/30 and nobody has done anything. I called the general manger, ************************* today and they said he was not there. I told the receptionist my complaint and she said she would have someone call me. Nobody called me back. Later, I called them and talked to ***** and told him what was going. I told him I was to file a complaint with the BBB if I didn't hear back from them. Nobody called me back.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brandon V

            03/04/2024

            As a new *********** Technician . Bunch of promising at new facility and never delivered. Service debt. ********************* tells new hire- were like family here. Big red flag! Job at a workplace is never family. Family is known to take advantage of family. Shop ******* and 2 un-trained technicians are a hangout gang with service manager. New hire is black sheep to this family. As master technician experiencing horseplay in shop. Technicians that live under parents roof goofing off all day. Teasing each other. Electric tasering each-other in shop. Not enough work volume to keep all technicians busy. Only few technicians get taken care of. **** of people here dont welcome you. Do not make you comfortable. Shop ******* is no help. Constantly whining about everything, small group gossiping with service manger including. You will always be an outsider! Small group making up things on you. Horrible experience here!!
            Read 1 More Customer Review

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.