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Find a Location

JH Appliance has 1 locations, listed below.

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    Business ProfileforJH Appliance

    Used Appliances

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    633 21st St SE, Hickory, NC 28602-4434
    BBB File Opened:
    3/24/2014
    Business Management
    • Mr. Andrew Sarver, Manager
    • Mr. Jeff Houston, Owner
    Contact Information

    Principal

    • Mr. Jeff Houston, Owner

    Customer Contact

    • Mr. Andrew Sarver, Manager
    • Mr. Jeff Houston, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Paid for a used washer and dryer for 550$ on Monday May 8th 2023. There is a 30 day warranty and the repair man told me he was at my house (no knock), after I texted and called to ask to reschedule because of my crazy working hours. He then texted to say he had been there and I did not answer so he wouldn't come back.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Samantha C.

    1 star

    11/07/2021

    Please, before purchasing from **** read these reviews. This man is a liar and a thief. I purchased a fridge from him two months ago. Within a couple weeks the fridge had stopped working. After having to continually call and call and call again to get him to come and repair it, he finally did only for it to quit working a couple weeks lateragain. I have called and called and called and this man has been dodging every single one of my calls. When I was able to speak with him he would give a time and not show up at the time he promised, multiple times. At one point I told him I had errands to run and he needed to tell me a time so I could be back. Refused to tell me a time and just randomly showed up to my home with no notice, while I was not there. BEWARE OF THIS MAN. He is a greedy low life who has no problem s******* over whoever he can, whenever he can.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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