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Find a Location

Carolina Windows & Doors, Inc. has 1 locations, listed below.

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    Business ProfileforCarolina Windows & Doors, Inc.

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.71/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1992

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Carolina Windows & Doors, Inc. manufactures replacement windows and doors, and offers installation and service. They also offer sunroom additions and vinyl siding.

    Products & Services

    Carolina Windows & Doors, Inc. manufactures replacement windows and doors, and offers installation and service. They also offer sunroom additions and vinyl siding.

    Business Details

    Location of This Business
    3203 S Memorial Dr, Greenville, NC 27834-6718
    BBB File Opened:
    6/1/1989
    Years in Business:
    39
    Business Started:
    8/1/1984
    Business Incorporated:
    9/6/1984
    Accredited Since:
    10/1/1992
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Jeff Bailey, President

    Customer Contact

    • Mr. Jeff Bailey, President
    • Mr. Blake Bailey, Customer Contact
    Additional Contact Information

    Fax Numbers

    • (252) 756-1761
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Improper installation caused 4 screws to allow rainwater to damage the ceiling in the bathroom. It took 3 times for them to finally stop the water leak and make the final repair to the roof. Then denied that they were responsibility for the interior water damage.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Corey C

    1 star

    03/18/2024

    Terrible company put a lien on our house without disclosing that to us and we weren't behind in any payments. Only had door for 3 months. Beware. In the process of contacting the North Carolina attorney general's office for their terrible business practices and non-transparency, these guys are predators beware

    Carolina Windows & Doors, Inc. Response

    03/18/2024

    ***************, thank you for taking the time to express your concerns and your interaction with Carolina Windows and Doors. We are sorry you are experiencing difficulty when trying to obtain your home equity line. We tried to offer help yesterday before these comments were posted. For the last 40 years, we have served the families of eastern ** and take pride in what we do. Its a blessing on our part to help increase the comfort and security of people's homes. We know that your home is often your sanctuary and a safe place. We are also blessed to be able to offer secondhand financing on specific occasions when we or the customer can't secure a loan through banks or financial institutions. Yes, we hold the risk, but allowing that second chance for a homeowner to complete a project is worth it on most occasions. Every customer, as with your project, signs the sales agreement credit application along with the finance agreement. Customers are not required to use our financing and always have the right to pay it off at any time without penalty. We are just homegrown locals, employing locals and serving locals. Thank you for the opportunity!

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

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