Business ProfileforGo Green Plumbing, Heating, Air & Electrical

On October 29th, 2021, I had my HVAC system inspected by Go Green. During the inspection, they found a leak in my furnace which required me to get a new system. On November 8th, 2021 Go Green came to my house to install the system. After the system was installed, I was told that someone from the City of Greensboro would have to come and inspect the system. The worker from Go Green told me I would get a call from their scheduler. Later that week I received a call and the inspector was scheduled to come out on November 12, 2021. On November 12th, no one came to my house to inspect the system. I contacted Go Green and they rescheduled the inspection for another day in December 2021. Again, no one came. In late January 2022, I received a call from Go Green to schedule a time for the city inspector to come my house. I informed them that each time the inspector was scheduled to come to my house in the fall, no one came. They told me that they cannot control when the city comes out to do the inspections. I scheduled an appointment for February, 2022. This time the inspector came out; however the system failed its inspection. Go Green came out later that week to fix what was on the report and I was informed they would contact me to schedule a follow-up inspection with the city. I was again scheduled for an inspection and again, multiple times, the city did not show. I called Go Green and complained. They assured me the system should pass inspection and would make sure the city came out. On April 11th, 2022, the city came out to inspect the system and it again failed inspection. Go Green came out that day and fixed everything that was needed for the system to pass. I was told they were able to text the inspector and get the system to pass without needing the inspector to come out a third time. I was told this was all resolved. On June 4th, 2022, I received a letter in the mail stating the system needed to be inspected again. I am disappointed in my experience with Go Green.