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Find a Location

Legal Templates, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLegal Templates, LLC

    Legal Forms
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.63/5stars

    Average of 523 Customer Reviews

    Customer Complaints

    83 complaints closed in last 3 years

    34 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/4/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Legal forms and legal document assistance.

    Business Details

    Location of This Business
    717 Green Valley Rd Ste 200, Greensboro, NC 27408-2156
    BBB File Opened:
    10/30/2018
    Years in Business:
    9
    Business Started:
    1/21/2015
    Business Incorporated:
    3/21/2018
    Accredited Since:
    10/4/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Betty Ko, Customer Relations Supervisor
    • Mr. Juan Ardila, Director of Customer Relations
    Contact Information

    Principal

    • Mr. Juan Ardila, Director of Customer Relations

    Customer Contact

    • Ms. Betty Ko, Customer Relations Supervisor
    Additional Contact Information

    Email Addresses

    Customer Complaints

    83 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I signed up for this service to get a template for a contract related to some contract work I was doing. I kept the account active just in case I accepted another contract. Now I am attempting to end my service through this company. Their website does not allow logins at this time and multiple attempts to reset my password are failing saying that portion of their website isn't available.I want to cancel and they are making it impossible. I am going to have my bank stop payments to their company, but this should NOT HAPPEN. My e-mails from them do not even show my username, etc. Just "Thanks for Signing Up". Clearly I have been scammed. Based on other complaints this has become even more apparent.
    Read More

    Customer Reviews

    523 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristy D

    1 star

    04/12/2024

    They dont deserve 1 star. Be careful! This business does not follow their refund policy. I requested a refund with in the 30 days. Instead customer service cancelled my account without a refund, then proceeded to say because my account was cancelled they could no longer refund me.

    Legal Templates, LLC Response

    04/15/2024

    Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at ********************************

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