Customer ReviewsforPro Level Renovations

Tim and his team made our bathroom remodel process a living nightmare. I hesitated to write a review as I feared retaliation, but I feel as though I am obligated to warn consumers from our costly mistake. Tim and his team began demo on schedule the day planned, and actually spent the entire day dismantling our bathroom. This demo would be last time the men arrived on time or completed a full day of work. I believe this was intentional, as after our only shower was stripped from our home, we were at their mercy for however long they wished to take to complete the project. He also collects the second deposit (almost 90% of total project cost is collected prior to work being complete) so that you are forced to allow them to continue. Every day they were late, and every day Tim and the men had a different excuse. Flat tires, sick mothers, and water leaks were among the excuses. In fact, Tim himself was almost two hours late to his own termination. In the two weeks we allowed the fiasco to continue, the following mistakes were made: Plumbing was not moved as directed, resulting in our plumber having to remove the wall Tim's team had spent over two weeks "repairing." I use that term loosely, as we eventually had to replace the entire drywall. They also patched the drywall without framing out the planned medicine cabinets. Wallpaper was also not completely removed. Backerboard was placed on our floor due to Tim not informing tile installer that it was unnecessary. Tile installer also asked me how to install LVP. (???) We then had to pay new contractor to remove backer board. The men used our landscaping timbers as sawhorses instead of bringing the appropriate equipment. They also damaged a $900 tub, bathroom door, hallway walls, and framework. The shower valve was installed upside down. Tim never once apologized nor took accountability. He finally returned our second deposit after we fired him. If you like excuses, this is the contractor for you.