Business ProfileforSkyla Credit Union

I applied to open accounts with Skyla and I received an email that the accounts had been denied due to a fraud alert. I called *****************************, who was the person that sent the email. She stated that I would have to reach out to **** Systems, come in with an I.D. or bank elsewhere. I reached out to **** Systems by phonel. I as told that there is nothing on my report that would prevent me from opening an account. I had a copy of my report sent to me. After receiving the report and reviewing it, I also didn't see anything that was derogatory. i called again and updated her on the findings. She told me that I would have to come in to open an account or open an account at another institution that is local due to me no longer living in the ***********************. I stated that I previously had an account with ********************** that was recently closed and I'm not understanding the problem. I was getting pushback. I was also trying to get an understanding of why I was being denied. After receiving what I felt was a disrespectful tone, I asked to speak with her supervisor. She asked why. I told her I didn't like her tone and I wasn't getting a clear explanation of the issue and a resolution that is satisfactory to both parties.. She told me that the supervisor wasn't around. She asked why I was asking for a supervisor, I later asked if I could be transferred to the supervisor's email, after requesting one again. I felt the conversation was getting escalated. She told me to have a good day and ended the call. The last call took place on Friday, February 2, at 10:10 a.m. c.s.t. It lasted 12 minutes. The first call took place on Thursday, January 11 at 11:05 a.m. c.s.t. I also left a voicemail message that wasn't returned.The call left me baffled, upset, and humiliated. I would also like to speak with someone to get clarification on opening the account and why I was denied considering I have opened up accounts with a bank and another credit union since.