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Find a Location

Perfect Chimney Cleaning has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Perfect Chimney Cleaning

      317 S Westgate Dr Ste E Greensboro, NC 27407-1633

    • Perfect Chimney Cleaning

      317 S Westgate Dr suit E Greensboro, NC 27407

    Business ProfileforPerfect Chimney Cleaning

    Chimney Cleaning
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Perfect Chimney Cleaning has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Perfect Chimney Cleaning

        317 S Westgate Dr Ste E Greensboro, NC 27407-1633

      • Perfect Chimney Cleaning

        317 S Westgate Dr suit E Greensboro, NC 27407

      Location of This Business
      317 S Westgate Dr Ste E, Greensboro, NC 27407-1633
      BBB File Opened:
      3/23/2021
      Years in Business:
      3
      Business Started:
      1/21/2021
      Business Incorporated:
      1/21/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Perfect Renovation247, LLC
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a chimney sweep

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      B. N.

      1 star

      11/21/2022

      We reached out to this company to get an inspection of our chimney. Upon arrival, the tech didn’t have a ladder. Not sure how you can perform any inspections of a chimney without a ladder. According to the tech Hannah, their level one inspection is the main fireplace front and the flue. She showed me on their website that the level one inspection pertains the chimney. They did not perform this inspection to any standards. I also did not receive a report from the inspection. After texting with Peter, the guy who I was communicating with said that they did all that was required. Nobody told me what level was what. Not transparent for customer service

      Perfect Chimney Cleaning Response

      11/23/2022

      Thank you for submitting your experience with us. We strive to provide the best service to our clients. Unfortunately, we did not have a tall enough ladder when we arrived at your home, but after your aggressive approach towards our employee Hannah, we had to end our interaction with you for her safety. As you may recall, when Peter texted and asked you “Just so I am clear, are you the person who went off on our rep Hannah until your wife intervened?” your response was “I sure am”. We understand that you were upset, but that was not appropriate behavior. We reduced our fee from $280 to $180 and repeatedly offered to come out and complete the work for free, but you refused. Instead, you felt it appropriate to call us a scam company, and demand your money back. We went above and beyond to do right by you and still stand by our offer to complete the work for free. As a business owner yourself, we are sure you would agree that we tried to make you happy, just like you would with an unhappy client of yours.

      Customer Response

      11/24/2022

      Your company did not bring ANY ladders. FYI. I was not aggressive at all towards your technician. Not even an elevated voice. I believe your technician was being a little dramatic

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